Manager, Process Improvement

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. Synagro takes pride in having zero layoffs during the pandemic and the business continues to thrive during difficult times.

What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer:

• 15 days paid time off
• 10 Holidays
• Medical/Dental/Vision (within 30 days of hire)
• Health Saving Account (HSA) with company match
• Flexible Spending Account (FSA)
• 401(k) with company match (fully vested upon hire)
• Career growth and promotional opportunities
• Tuition Reimbursement

Job Summary:

The Manager, Process Improvement will support system-wide initiatives aligned under S&OP function. This position also supports a wide range of stakeholders with management and coordination, including corporate executive level programs, sales, and operations.

Essential Job Functions and Responsibilities:

• Responsible for applying effective project management and/or performance improvement tools and techniques for system initiatives, balancing cost, schedule, and risks against projects and objectives.
• Work collaboratively with Leadership, Sales, and Operations in support of bid and proposals
• Write thoughtful and tailored creative content for proposals as needed
• Develops and contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Ensures compliance with company policies and procedures and governmental/accreditation regulations.
• Maintain high level of integrity and professionalism in handling confidential materials daily.

Knowledge, Skills and Abilities:

• Knowledge and understanding of sales principles and customer service practices
• Proven work experience as a sales support specialist or sales support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite
• Excellent communication skills
• Outstanding attention to detail
• Self-motivated, analytical, and multitasking skills with ability to meet deadlines
• Ability to work independently and on teams

Education and Experience:

• Bachelor's degree Business, Program Management, or related field required
• Strong written and communication skills
• Project management skills; ability to prioritize & manage multiple projects
• PMP or similar project management credential or certification a plus

Working Conditions/Physical Requirements:

• Talking, Hearing, Seeing
• Standing, Sitting, Walking, and Fingering
• The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
• This position requires additional hours as necessary

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position.

Education- Preferred High School or better.

AA/EOE/M/F/D/V