Senior Systems Engineer

Syms Strategic Group (SSG) is seeking a talented Systems Engineer (Senior) Location: RemoteDepartment: Veterans Affairs (VA)Type: Full TimeMin. Experience: ExperiencedSecurity Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and ResponsibilitiesDevelop solutions to routine technical problems of limited scopeFollow standard practices and procedures in analyzing situations or data from which answers can be readily obtainedDetect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, including the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for a recovery of a systemAccurately document problems in logging and discrepancy reporting toolsWork directly with the customer in most aspects of the day-to-day activitiesRespond to user calls regarding hardware/software problems, correcting or ensuring that problems are escalated when requiredCommunicate with users and senior management the status of key problem statusesPerform hands-on repair of equipment and maintenance/installation of computing infrastructureMaintain and troubleshoot all hardware associated with end-user computing, including printers, workstations, router switches, etc.Implement continuous improvement methodology through the use of Information Technology (IT) systems or proceduresMaintain inventory of system assetsEnsure compliance with VA standards and security policiesProvide documentation, training, and additional duties as assignedTroubleshoot and optimize system performance and reliability Required Skills and ExperienceExperience with AWS and/or Azure Cloud S3, Step Functions, Batch Jobs, and Cloud WatchA proven track record of managing and maintaining large-scale production systemsStrong proficiency in Linux/Unix and Windows operating systemsExperience with system administration tasks including user management, permissions, and system monitoringProficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration managementExperience with automation tools like Ansible, Puppet, Chef, or SaltStackKnowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as CloudFormationExperience working with monitoring tools like DynaTrace, ScienceLogic, and CloudWatchAn understanding of network protocols, firewall configurations, and Virtual Private Network (VPN) setupExperience with network monitoring and diagnostic toolsKnowledge of security best practices for production systemsExperience implementing security measures, conducting audits, and ensuring compliance with industry standardsWorking knowledge of database systems such as Amazon Web Services Relation Database (AWS RDS) SQL Server and Oracle Relational Database Management System (RDMBS)/RDSExperience with database performance tuning and backup/recovery processesExperience with continuous integration/continuous deployment (CI/CD) pipelinesFamiliarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild, and CodeDeployExcellent communication and interpersonal skillsProfessional CertificationsNone requiredYears of Professional Experience10 years of experienceThree (3) or more years’ experience with Structured Query Language (SQL) query and monitoringThree (3) or more years’ experience in systems engineering or a related field, particularly in production environments Desired experienceElectronic Data Interchange X.12 (EDI) Medical ClaimsX.12 medical claims (837, 834, 277, etc)Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect)Formal EducationMaster’s degree or higher in Computer Science, Information Technology, Systems Engineering, or a related fieldCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.Recruiters or Third parties will not be considered.This is a 100% U.S. based remote position.  However, candidates from CA, CO, NJ, IL, OR or NY will not be considered.This can be either a 1099 or W2 position.U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHRFeOdqhwmey