Shop floor controller Production

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.

With sales of around €5.0 billion in the 2024 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise – always inspiring more...

Shop Floor Controller, Production

Teterboro, New Jersey | Food & Beverage Manufacturing Plant

Position Summary

The Shop Floor Controller, Production serves as the key link between Production and Production Planning, helping ensure high-priority and non-routine orders move efficiently through the manufacturing process. This position oversees the troubleshooting, expediting, escalation, and resolution of orders involving critical raw materials, revisions or reformulations, new business, and accelerated commercialization.

Working cross-functionally with Production, Planning, Supply Chain, Product Development, Procurement, and other business partners, the role monitors production priorities and KPIs, coordinates workflow, resolves operational issues, and supports timely delivery of customer orders. The position also identifies opportunities to improve production throughput, reduce lead times, and drive operational efficiency.

Key Responsibilities

Serve as the primary link between Production and Production Planning for high-visibility, expedited, and non-routine orders.

Coordinate and expedite production orders involving critical raw materials, revisions, reformulations, new business, and commercialization activities.

Release production orders to the shop floor and help balance workloads and production schedules to meet operational targets.

Monitor order progress and proactively identify issues that may affect production schedules or customer delivery.

Troubleshoot and escalate operational or material-related issues to support timely resolution and minimize production delays.

Monitor key performance indicators, including production rates, workflow performance, quality concerns, and maintenance needs.

Partner with Business Units on projects approaching commercialization and first production.

Coordinate with Planning teams across manufacturing locations when production or delivery of stock transfer orders (STOs) must be expedited.

Collaborate with Supply Chain, Product Development, Procurement, Planning, and Production to improve communication and execution.

Identify opportunities to improve production throughput, workflow efficiency, lead times, and cost performance.

Support a collaborative shop-floor environment focused on safety, quality, productivity, and on-time delivery.

Maintain the confidentiality of proprietary formulas, processes, and other sensitive business information.

Safety & Compliance

Follow all applicable company safety, quality, ISO, food manufacturing, and regulatory requirements.

Complete required company ISO, safety, and regulatory training.

Promote safe working practices while supporting production priorities and operational efficiency.

Skills & Competencies

Strong problem-solving and troubleshooting skills with the ability to respond quickly to operational issues.

Excellent communication and interpersonal skills with the ability to coordinate across multiple departments.

Strong organization, prioritization, and follow-through while managing multiple production priorities.

Self-motivated and able to drive projects and production issues through resolution.

Ability to analyze production information and KPIs to identify risks and improvement opportunities.

Strong attention to detail and commitment to accurate execution.

Ability to work effectively in a fast-paced food and beverage manufacturing environment.

Collaborative approach with the ability to build productive relationships across Production, Planning, and Supply Chain teams.

Qualifications & Experience

5-7 years of experience in Materials Management, Production Planning, Supply Planning, or a related manufacturing environment.

Strong SAP experience required, including familiarity with SAP R/3 or similar ERP functionality.

Experience working cross-functionally with Supply Chain, Production, Product Development, and Procurement.

Working knowledge of manufacturing processes, production workflows, machinery, and production systems such as ERP or MES.

In-depth understanding of the Order-to-Payment process and general familiarity with the Brief-to-Contract process.

Proficiency with Microsoft Excel, Word, Windows, and other Microsoft Office applications.

Ability to read, write, and communicate proficiently in English.

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.