What are the responsibilities and job description for the Accounts Receivable Specialist position at Symrise AG?
Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.
Its sales of € 4.7 billion in the 2023 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise - always inspiring more…
Your role
The Accounts Receivable (AR) Specialist is responsible for supporting the end-to-end accounts receivable process, including cash application, customer account reconciliation, collections support, and resolution of invoice disputes. This role works closely with Sales, Customer Service, and Finance to ensure timely cash flow and accurate financial reporting.
Cash Application & Reconciliation* Post customer payments (lockbox, ACH, wires) accurately and timely
* Reconcile customer accounts and resolve discrepancies
* Follow up on missing remittances and payment amount discrepancies
Invoice Issue Resolution
* Investigate and resolve invoice discrepancies (pricing, quantity, shipping, quality and portal issues)
* Work with Customer Service and Sales to clear disputes
* Maintain documentation of root causes and resolutions
Collections Support
* Perform customer follow-ups on past due balances
* Send payment reminders and support escalation of delinquent accounts
* Assist with collection strategies to reduce aging receivables
Account Management
* Maintain accurate customer account records and setups
* Release orders based on payment status and credit controls
* Support consignment account reconciliation and monitoring
Reporting & Month-End Close
* Ensure all cash is applied timely for month-end close
* Prepare AR aging, discrepancy, and performance reports
* Assist with audit requests and provide required documentation
Minimum Qualifications
* 3-5 years of experience in Accounts Receivable, Collections, or Cash Application
* Knowledge of basic accounting principles, especially AR processes
* Manufacturing background preferred
* Strong analytical and problem-solving skills
* Excellent communication skills (written and verbal) ________________________________________
Technical Skills & Experience
* Proficiency in Microsoft Excel, Word, and Outlook
* Experience with SAP or AX ERP systems
* Ability to manage high-volume transactional environments
* Familiarity with reporting and reconciliation processes ________________________________________
Key Competencies
* Strong attention to detail and accuracy
* Ability to manage multiple priorities and meet deadlines
* Customer-focused mindset with professional communication
* Team collaboration and cross-functional coordination
* Continuous improvement mindset and adaptability ________________________________________
Preferred Experience (Optional)
* Experience in manufacturing or ingredient/supply chain environment
* Exposure to credit review processes or order release controls
* Prior involvement in audits or internal controls support
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Working Conditions
* Hybrid or office-based environment depending on business needs
* Fast-paced, deadline-driven finance environment
* Be a part of a dedicated, hard-working and reliable AR team environment
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.