Senior Product Manager

Position Overview 

We are seeking a highly driven Senior Product Manager to lead the strategy, vision, and execution of Symplast’s next-generation solutions. This role requires a proven product leader who can translate market insights into a compelling roadmap, influence cross-functional teams, and deliver products that drive measurable value for our clients. You will own the full product lifecycle, from discovery and definition to launch and adoption, while ensuring alignment with company objectives and customer needs. 

Key Responsibilities 

• Define and own the product vision, strategy, and roadmap in alignment with company objectives and market opportunities. 
• Drive market research and analysis to identify user needs, industry trends, and competitive insights, translating findings into actionable product initiatives. 
• Lead the product lifecycle from concept through launch, ensuring successful delivery, adoption, and iteration. 
• Prioritize features and manage the product backlog, balancing customer needs, business goals, and technical constraints. 
• Collaborate closely with engineering, design, and QA teams to deliver high-quality solutions on time and within scope. 
• Operate within an Agile framework, writing clear user stories, managing sprints, and facilitating ongoing refinement sessions. 
• Partner with marketing and sales to craft effective go-to-market strategies, launch plans, and enablement content that drive adoption and growth. 
• Analyze performance metrics, usage data, and customer feedback to identify opportunities for improvement and optimization. 
• Provide thought leadership to both internal teams and external stakeholders, serving as an evangelist for Symplast’s solutions. 
• Mentor junior product managers, contributing to the growth of the product organization. 

Must-Have Skills & Traits 

• Strategic thinker with strong analytical and problem-solving skills. 
• Proactive self-starter who thrives in fast-paced, evolving environments. 
• Exceptional time management skills with the ability to balance multiple priorities. 
• Strong written and verbal communication skills, capable of influencing stakeholders at all levels. 
• Agile mindset with experience operating in iterative product development environments. 
• Commitment to continuous learning, adaptability, and growth. 

Qualifications 

• 5 years of product management experience, with at least 2 years in a senior or lead role. 
• Demonstrated success in delivering SaaS products in healthcare, patient management, practice management, financials, or related verticals. 
• Proven ability to define and execute product roadmaps that achieve measurable business outcomes. 
• Experience collaborating with cross-functional teams, including engineering, design, sales, and marketing. 
• Industry experience in aesthetics, plastic surgery, or medspa strongly preferred but not required. 
• Bachelor’s degree in Business, Computer Science, or related field; MBA or advanced degree is a plus. 

About Symplast 

With the #1 Mobile EHR/Practice Management platform, Symplast delivers the 21st century solution that aesthetics and med spas have been waiting for. Symplast offers tools and solutions including conversion dashboards, HIPAA compliant texting, revenue cycle management, lead management, e-prescription and more. From check-in to charting, scheduling to marketing, Symplast’s all-in-one platform allows you to run your business form anywhere in the world, on any device, at any time! 

Since its creation by a plastic surgeon with an adjoining medical spa, Symplast EHR has focused on mobile technology that changes the way providers present their services and the way that patients manage their health care.     

Using cutting-edge cloud technology, Symplast’s tools are available on computers, tablets, and smartphones, creating a necessary work-life balance for doctors as they access the clinical, financial, and operational data of their business at any time, from any place.     

We support clients by presenting them with their data, enabling their practice to make informed decisions and provide smarter care. Empowering both practice and patient to know, manage, and engage with one another, Symplast is disrupting the aesthetic industry and transforming the way healthcare is delivered.     

Our mission is to continue to provide intuitive and innovative tools and solutions that will adapt to meet the ever-changing landscape of healthcare and the needs of today’s aesthetic patient. Symplast knows that your workflows become their patient experience.