Houseperson

Description

Position: Houseperson

Reports to: Director of Housekeeping 

FLSA Status: Non-Exempt 

OUR MISSION: To deliver unparalleled hospitality and five-star quality care in an independent living resort setting, ensuring a professional and fulfilling experience for all residents. 

Position Summary: 

The Housekeeper is responsible for maintaining the highest standards of cleanliness and maintenance throughout Symphony Park. This role requires attention to detail, a commitment to cleanliness, and the ability to work efficiently both independently and as part of a team. 

Essential Job Functions: 

• Cleaning      and Maintenance: Perform routine cleaning tasks such as dusting,      vacuuming, mopping, cleaning bathrooms, and tidying up rooms. Ensure that      all areas, including residences and common areas, are maintained to the      highest standards. 
• Standard      cleaning will occur for each residence on a weekly basis. Deep cleaning      including but not limited to baseboards, blinds, and ceiling fans will      occur on a monthly basis.  
• Team      Collaboration: Work closely with other housekeeping employees, and      other Symphony Park employees. Report any issues or deficiencies to      the Director of Housekeeping. Participate in training sessions      and team meetings. 
• Quality      Control: Follow all cleaning protocols and checklists to ensure      consistency and quality. Respond to feedback and adjust cleaning methods      as needed. Residential cleaning is subject to quality checks to      ensure adherence to Symphony Park standards. 
• Resident      Relations: Interact professionally with residents, ensuring their      housekeeping needs are met and addressing any specific requests or      concerns. 
• Equipment      and Supplies Management: Properly use, maintain, and store      cleaning equipment and supplies. Inform the Director of any      equipment malfunctions or supply shortages. 
• Encourages      teamwork through cooperative interactions with co-workers and other      departments. 
• Attends      training courses at community and maintains up to date monthly, quarterly,      and annual training. 

Daily tasks specific to this role may include but are not limited to: 

• Floor      surfaces- Clean all floor surfaces resulting in a clean and sanitary      manner Including but not limited to the following:
• 1.      Vacuuming of carpeted floor surfaces throughout.
• 2.      Sweeping and mopping various floor surfaces throughout common areas and      buildings.
• 3.      Shampooing carpets according to schedule.
• 4.      Shampooing carpets in resident apartments as needed.
• Daily      removal of trash and recycling from all buildings.
• Organizing      and maintaining janitor closets.
• Housekeeping      duties as needed.
• Work      on assigned tasks that come through the work order system.
• Put      away monthly supplies.
• Assisting      with Deep Cleans including moving furniture away from walls as needed,      wiping down windows, high/low dusting, wiping down porches, and spot      cleaning carpets.
• Pressure      washing cushions as needed.

· Cleaning upholstery as needed.

· Changing out Detergents from washers on a regular basis.

• Maintaining      elevators which include keeping tracks clean, wiping stainless steel and      walls along with the floors being swept and mopped throughout.
• Other      duties as assigned, and which relate to the success of the community and      the care, comfort, and happiness of our residents. 

Experience Qualifications & Skills: 

• At      least 2 years experience in housekeeping or cleaning services is preferred.
• Attention      to detail and a high standard of cleanliness. 
• Ability      to work efficiently both independently and as part of a team. 
• Ability      to complete and pass forklift certification when hired.

Physical Demands: 

• Walk/Stand      – must be able to continuously walk and stand 
• Environment      Condition – must be able to perform work both inside and outside 
• Sit      – sit infrequently 
• Lift      - constantly 0-10 pounds, frequently 11 – 50 pounds 
• Carry      - constantly 0-10 pounds, frequently 11 – 50 pounds 
• Push      - constantly 0-10 pounds, frequently 11 – 50 pounds 
• Climb      – must be able to climb stairs on a frequent basis, with the opportunity      to utilize the elevator as an alternate resource if      available 
• Bend      – must be able to bend at the waist, knees, hips and spine on a frequent      basis, may require frequently manipulating weights of 25 pounds or      more. 
• Squat      – must be able to squat on a frequent basis to reach below the knee, may      require lifting of 50 pounds or less. 
• Twist      or rotate – must be able to twist or rotate occasionally at the trunk,      hips, knees, and neck while, manipulating weights of 25 pounds or      more. 
• Reach–      must be able to reach on a frequent basis. May occasionally reach      overhead, requiring manipulation of weight of 10 pounds or less, and below      waist manipulating weight of 25 pounds or more. 
• Sensory      Vision – must be able to read clearly with or without corrective      lenses 
• Hear      - Must be able to hear telephone, audible alarms, bells and      signals related to resident safety with or without hearing devices. 
• Speech/Language      – must have strong command of English sufficient to read and write and      interpret administration information. 

Salary : $19