What are the responsibilities and job description for the Clinical support specialist (orthodontics) position at Symmetrix Orthodontics?
Overview
Join our dynamic healthcare team as a Clinical Support Specialist specializing in Orthodontics! In this vital role, you will serve as a key member of the dental practice, providing exceptional support to orthodontic professionals and ensuring seamless patient care. Your expertise will help create a welcoming environment where patients receive top-quality treatment and personalized attention. This paid position offers an exciting opportunity to develop your skills within a fast-paced, innovative dental setting dedicated to excellence and patient satisfaction.
Front Desk & Administrative Responsibilities
- Patient Services: Greet arriving visitors, manage patient check-in and check-out, and maintain a welcoming reception area.
- Communications: Answer multi-line phones, respond to inquiries, and confirm or reschedule appointments.
- Financials & Insurance: Verify dental insurance benefits (PPO), process claims, review financial arrangements, and collect copayments or balances.
- Records Management: Update patient medical histories, chart data, and files securely while ensuring strict HIPAA compliance.
Dental Assisting & Clinical Responsibilities
- Chairside Support: Assist the dentist efficiently and confidently during various clinical treatments and procedures.
- Operatory Prep: Set up, clean, and break down exam rooms and operatories between patients.
- Radiographs & Scans: Take digital X-rays, intraoral scans, or impressions under the supervision of the dentist.
- Infection Control: Sterilize dental instruments and uphold safety and OSHA compliance protocols.
Qualifications & Requirements
- Education: High school diploma or equivalent; dental assisting certification or diploma preferred.
- Experience: Prior experience in a dental front office and clinical chairside assisting is preferred; experience in the medical field is accepted.
- Skills: Proficient in dental practice management software, strong multitasking abilities, and clear communication.
- Bilingual: Fluency in English and Spanish is frequently preferred in many regions.
Join us to be part of a passionate team committed to provide orthodontic treatment through exceptional clinical support. Your dedication will directly contribute to positive patient experiences while fostering your professional growth in a supportive environment focused on innovation and care excellence
Pay: $16.00 - $25.00 per hour
Benefits:
- Employee discount
- Free parking
Work Location: In person
Salary : $16 - $25