What are the responsibilities and job description for the Senior ServiceNow Architect/Developer position at Symbioun Technologies, Inc?
We are seeking an experienced Senior ServiceNow Developer with 5 years of hands-on ServiceNow development and administration experience. The ideal candidate will have strong expertise in ServiceNow platform configuration, workflow automation, integrations, and full lifecycle implementations.
Required Skills:
5 years of ServiceNow Development/Administration experience
Strong experience with ServiceNow ITSM and CSM modules
Hands-on experience participating in ServiceNow implementations, upgrades, or migrations
Expertise in Flow Designer, Workflows, Service Catalog, Service Portal/Employee Center
Experience with Client Scripts, Business Rules, UI Policies, and platform customization
Strong knowledge of REST/SOAP integrations and third-party system integrations
Experience with CMDB and working knowledge of HRSD
Knowledge of ITIL processes, Change Management, and process improvement
Experience creating reports, dashboards, and technical documentation
Strong troubleshooting, problem-solving, and communication skills
ServiceNow certifications (CSA, CAD, CIS-ITSM, CIS-CSM)
Experience working in Higher Education or Government environments