What are the responsibilities and job description for the Quality Manager position at Symbiote, Inc.?
We are seeking an experienced and detail-oriented Quality Manager to lead our company's quality initiatives across internal operations and supplier partnerships. This role will be responsible for conducting supplier on-site quality inspections, managing PPAPs, and ensuring compliance with company and customer quality standards. The Quality Manager will oversee internal and external quality performance, establish inspection criteria, and work closely with supply chain and engineering to quality suppliers, enhance product quality, and support new product introductions.
Essential Duties & Responsibilities
• Conduct on-site supplier quality audits, inspections, and PPAP reviews to ensure supplier compliance with specifications and standards.
• Serve as the primary contact for supplier quality issues, including managing external FQRs (Field Quality Reports) and corrective actions.
• Establish inbound inspection criteria for received products, including powder coat finishes and fabricated components.
• Lead internal quality control efforts and oversee the Non-Conformance Report (NCR) process.
• Develop, maintain, and improve company-wide quality systems, policies, and standard operating procedures (SOPs).
• Collaborate with Supply Chain to qualify new suppliers and set quality expectations for existing and potential partners.
• Work cross-functionally with Engineering, Manufacturing, and Supply Chain during new product development, revisions, and enhancements to ensure quality requirements are met.
• Analyze quality data and trends to identify opportunities for continuous improvement and risk mitigation.
• Establish and maintain inspection documentation and quality metrics in accordance with AQL (Acceptable Quality Limit) standards.
• Train and mentor internal teams on quality standards, root cause analysis, and preventive action procedures.
• Lead or assist in customer and third-party quality audits as required.
• Ensure compliance with applicable industry and customer quality requirements.
Preferred Qualifications:
• 5-7 years of experience in a manufacturing quality management or quality engineering role, preferably in metal fabrication or a related industry.
• Thorough understanding of quality management systems, supplier quality assurance, and AQL sampling standards.
• Experience conducting supplier audits and managing PPAP documentation and processes.
• Proficient in interpreting engineering drawings, blueprints, and technical specifications.
• Strong analytical, documentation, and problem-solving skills.
• Experience leading NCR and CAPA (Corrective and Preventive Action) processes.
• Excellent communication and interpersonal skills with the ability to work cross-functionally.
• Proficiency in Microsoft Office and familiarity with ERP or quality management software.
• Hands-on approach with strong attention to detail and commitment to product excellence.
• Experience with ISO 9001 or other quality management standards.
• Knowledge of welding, machining, finishing, and general metal fabrication processes.
• Experience implementing Lean or Six Sigma methodologies.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Employment with Symbiote, Inc. remains at-will.