Business Development Associate

Company

Symbia Logistics

Reports To

President / VP Sales

Type

Full-Time

Compensation

$50,000–$60,000 base salary plus variable compensation tied to sales qualified leads and sourced revenue (on-target earnings)

This is the most important hire Symbia Logistics is making in 2026. Every qualified conversation that reaches our sales executives will flow through this person. The right candidate will have a direct and measurable impact on revenue growth.

Background & Skills

• Background in supply chain, logistics, or a related field preferred
• Prior business development, sales development, or inside sales experience preferred
• Comfortable with customer relationship management (CRM) platforms; HubSpot experience a plus
• Active and confident on LinkedIn and other social media platforms
• Strong written communication; able to craft outreach sequences and follow-up emails
• Comfortable making outbound phone calls

Mindset & Approach

• Systems thinker, with strong instincts for using artificial intelligence (AI) and automation to remove manual work
• Curious about modern sales tech stacks (Apollo, Clay, RB2B, AI-driven outbound, agentic workflows) and where business development is headed in 2026 and beyond
• Organized, accountable, and self-directed in a remote or hybrid environment
• Comfortable with ambiguity; this role is being built as we go
• Motivated by measurable outcomes, not just activity

Inbound Lead Management

• Respond to and qualify every inbound inquiry (phone, chat, intake form, calendar booking) against Symbia's ideal customer profile
• Hand off qualified leads to the sales team with full context, and monitor website visitor signals for timely follow-up

Pipeline & Workflow Management

• Own day-to-day operations in HubSpot: log contacts, update deal stages, and maintain pipeline accuracy from first touch to close
• Build and manage contact lists, email sequences, and workflows

Outbound Prospecting

• Build ideal customer profile prospect lists in Apollo or Clay; run LinkedIn, email, and phone outreach
• Track response rates and iterate on messaging based on results

Content & Social Media Support

• Collect media assets and customer stories from Symbia's warehouse locations
• Maintain a consistent posting cadence on LinkedIn and Reddit; coordinate newsletter and case study development with operations

• HubSpot — CRM, email sequences, workflows, chat, reporting
• Apollo or Clay — Outbound prospecting and ideal customer profile list building
• RB2B — Website visitor identification for warm outbound

• CallRail — Dedicated phone number with call tracking
• Calendly / MS Bookings — Meeting scheduling and booking links
• Slack — Internal lead handoff alerts and team communication

WHAT SUCCESS LOOKS LIKE

Within 90 days: All inbound leads are logged in HubSpot, outbound sequences are running, and the social media content pipeline has a consistent cadence from the field.

Within 6 months: Two or more qualified opportunities per week are entering the pipeline, and the sales team is spending the majority of their time closing rather than qualifying.

CAREER PATH

This role is designed as a launching pad to an Account Executive seat within 18 to 24 months for the right performer — with the relationships, pipeline knowledge, and industry context to hit the ground running.