What are the responsibilities and job description for the Learning Center Assistant / Admin position at Sylvan Learning Center Sherman oaks?
GENERAL SUMMARY
The Sylvan Learning Sherman Oaks is looking for a Center Assistant who is responsible for leading the day-to-day administrative tasks in the center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Center Assistant provides a positive first impression for potential and existing customers, field calls from customers, schedules appointments, and coordinates community and school marketing events.
ESSENTIAL JOB FUNCTIONS
- Leads day-to-day administrative tasks such as:
- Checking students in and out of the center
- Timely and high-quality phone reception
- Word processing and data entry
- Filing and other administrative tasks
- Greets and assists students, parents, and potential customers according to Sylvan standards
- Schedules assessments, tours, and Welcome Conferences according to Sylvan Standards
- Manages scheduling changes of current families
- Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
- Assists Center Directors with other day-to-day tasks of running the center such as:
- Maintaining center supplies
- Assessing students
- Building student program binders
- Organization of daily instructional hours
- Assists Center Directors with maintaining the professional appearance of the center according to Sylvan standards
- Supports standards and procedures to ensure student safety and well-being
- May assist teachers with preparation for instruction
- Gathers and prepares materials as appropriate
- Attends to immediate teacher needs, such as:
- Requests for materials
- Assistance with instruction
KNOWLEDGE REQUIRED
- Associate’s degree preferred
- A minimum of 1 year of customer service experience; retail sales experience preferred
- Experience using full suite of Microsoft Office applications and other standard business applications
- Knowledge of general office equipment such as copiers, printers, and office phones
SKILLS AND ABILITIES REQURED
- Strong customer service, interpersonal, and communication skills
- Strong word processing, data entry, and other administrative skills
- Proven ability to effectively use consultative sales skills when serving customers
- Proven ability to communicate effectively in writing; ability to proofread and edit copy
- Strong organizational skills; proven ability to manage multiple tasks and be flexible
- Ability to occasionally lift and/or move up to 10 pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge, and abilities required.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 15 – 30 per week
Work Location: In person
Salary : $18