What are the responsibilities and job description for the Education Center Administrator position at Sylvan Learning Center of Gainesville?
With over 40 successful years in the business, we guarantee positive educational results every step of the way. Our passionate instructors are Sylvan certified, and our expert approach is personal and prescriptive, with each individual child's needs in mind.
Our talented employees experience daily the impact they make. We're an organization that prides itself on instilling knowledge and confidence in each customer we benefit! Join us, and be inspired!
We are currently looking for a part-time Center Assistant, responsible for leading the day-to-day administrative tasks during peak hours in the Center, such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Center Assistant provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, proctors student diagnostic assessments, may coordinate community and school marketing events, and more.
ESSENTIAL JOB FUNCTIONS
- Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
- Greets and assists students, parents, and potential customers according to Sylvan standards
- Fields inquiry calls from potential customers; Fields calls from current families
- Schedules assessments, tours, and Welcome Conferences according to Sylvan Standards;
- Manages scheduling changes of current families
- Manages scheduling of instructors
- Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
- Assists Center Directors with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies
- Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
- Supports standards and procedures to ensure student safety and well-being
- May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate
KNOWLEDGE REQUIRED
- Associates or four-year degree preferred
- Customer service experience preferred
- Experience with children preferred; teaching certification preferred
- Experience using full suite of Microsoft Office applications and other standard business applications
- Knowledge of general office equipment such as copiers, printers, and office phones
SKILLS AND ABILITIES REQURED
- Strong customer service, interpersonal, and communication skills
- Strong word processing, data entry, and other administrative skills
- Proven ability to effectively use consultative sales skills when serving customers
- Proven ability to communicate effectively in writing; Ability to proofread and edit copy
- Strong organizational skills; Proven ability to manage multiple tasks and be flexible
- Ability to occasionally lift and/or move up to ten pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
Job Type: Part-time
Pay: $15.00 - $30.00 per hour
Expected hours: 10 – 50 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $30