What are the responsibilities and job description for the Retail Specialist- Dutzow position at Sydenstricker Nobbe Partners?
- Responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.
- Provide excellent customer service to service department, counter & phone customers.
- Provides recommendation for sales of additional related or needed parts or accessories.
- Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status.
- Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise.
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor.
- Assists with preparing and maintaining professional showroom image and merchandise displays.
- Assists in keeping parts department clean and orderly.
- Routinely lifts items weighing up to 50 lbs.
- High School diploma or equivalent experience.
- Experience connecting with customers, maintain professional image, establish rapport.
- Demonstrated basic understanding of the selling processes.
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
- Experience using standard desktop load applications such as Microsoft Office and internet applications
