Compact Construction Equipment Assistant Service Manager- St Charles

Description:

• Manages workload throughput
• Invoices Work Orders that involve over-estimates or issues
• Communicate Estimate & Repair status to customers for approval
• Checks in customers for new service work / Send Other new customer info to add to system
• Handles customer calls related to Compact Construction Equipment Service
• Completes Safety Recall Service on Customer Equipment
• Create Work Orders and Assign to Techs
• Drive Workload through promos, advertising and other resources
• Review work orders for completeness before invoicing
• Invoice Work Orders
• Other items involving the Service Office
• Creates & Schedules Work Orders on Internal Equipment for PDI & Trade in Services
• Helps Coordinate Parts Availability for Repair Orders with Various Locations

Qualifications:

• Ability to use standard desktop load applications such as Microsoft Office and John Deere related promotions
• Attention to detail
• Ability to write and speak effectively to individuals and groups
• Excellent customer relationship and communication skills
• A willingness to learn and a drive to succeed
• Assert the professionalism and leadership
• Must have a valid driver’s license
• Highschool diploma or GED equivalent