What are the responsibilities and job description for the Cage Cashier position at Sycuan?
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Job Purpose:
Provides guest service by performing a variety of transactions and exchange services to guests
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Provides guest service by greeting external guests in a friendly and courteous manner, providing change, scanning and redeeming slot machine tickets in the denominations requested by the guest, furnishing guests with game and promotional information, instruction and assistance, performing cash, chip, coin, voucher, promotional, coupon, and check cashing and cash advance transactions.
- Maintains bank supply and integrity by inspecting monies, identifying coins, bills, and chips for counterfeits, contacting Security and Gaming Commission when counterfeits are found, balancing window inventory, preparing drops and buys, and preparing machine ticket redemption, coupons, check cashing/cash advance and balancing reports.
- Provides administrative support by paying slot jackpots, recording transactions mandated by Title 31 in logbook and computer, and performing other duties as assigned by the supervisor.
Job Specifications:
Education and Experience:
Essential:
- Cash handling experience
- Guest service experience
Desirable:
- Casino experience
- 1 year of cash handling experience
- 1 year of guest service experience
Skills and Knowledge:
Essential:
- Ability to appear for work on time
- Ability to perform data-entry into a PC
- Ability to interact effectively with team members and guests
- Ability to communicate effectively in the English language
- Ability to read and write in the English language
- Ability to maintain professionalism and composure
- Ability to complete forms and documents
- Ability to understand and follow verbal directives and written directions
- Ability to accept constructive criticism
- Ability to count cash and make change in a fast-paced environment
- Ability to recognize counterfeit monies and chips
- Ability to perform simple mathematical calculations
- Ability to walk and stand for up to eight hours at a time
- Ability to work in a smoking environment
- Working knowledge of MS Word and Excel
- 10-key by touch
Desirable:
- Multi-lingual
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
Status: Part Time
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!