What are the responsibilities and job description for the Crisis Counselor position at SYC ; Crisis Support Services?
Counselor – Crisis Support Services
Shifts: 1 Full-time shift available Monday-Friday 9:30am-6pm with participation in the on-call rotation
About Crisis Support Services
Crisis Support Services is a mobile crisis team dedicated to providing prevention and intervention counseling for individuals with developmental disabilities. Our counselors respond to crisis calls, provide on-site support, and collaborate with families, providers, and Regional Center Service Coordinators. Safety, stability, and person-centered care are at the heart of everything we do.
The Opportunity
We are seeking a full-time Counselor to join our Crisis Prevention Team. This role is field-based and requires strong interpersonal skills, flexibility, and a commitment to supporting individuals in high-stress situations. Training is provided, and candidates will gain valuable experience in crisis intervention, collaboration with multidisciplinary teams, and direct client support.
Key Responsibilities
- Provide crisis prevention and intervention services using non-aversive, non-confrontational approaches
- Assess for crisis potential and prioritize based on severity and available resources
- De-escalate crises and support stabilization to avoid unnecessary hospitalization or police involvement
- Partner with families, providers, and service coordinators to support placement stability and transitions
- Complete timely and accurate documentation and reports
- Participate in weekly on-call rotation and respond as part of a rapid response team
Target Population
We support individuals with developmental disabilities referred by the Regional Center who may be experiencing crises such as self-harm, harm to others, elopement, property damage, or uncontrollable behaviors that could place services or housing at risk.
Qualifications
- Preferred Education: Bachelor’s degree in Social Work, Psychology, Special Education, or related field (preferred)
- Preferred Experience: 1–2 years in related settings (e.g., group homes, residential facilities, hospitals, crisis services, education, or behavioral health). ABA experience a plus
- Skills:
- Strong listening, communication, and problem-solving skills
- Ability to remain calm under pressure and adapt to dynamic situations
- Knowledge of developmental disabilities and crisis intervention strategies
- Proficiency with Microsoft Office, Google Suite; bilingual Spanish a plus
- Driving Requirements:
- Valid driver’s license and personal vehicle in good working condition
- Proof of insurance
- Clean driving record (no major violations in past 3 years; no more than 2 moving violations in past 3 years)
- Mileage reimbursement provided for personal vehicle use
Why Join Us?
- Make a meaningful impact supporting individuals and families during critical times
- Gain specialized training in crisis intervention and prevention
- Work in a supportive, team-oriented environment
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Language:
- Spanish (Preferred)
License/Certification:
- CDL (Required)
Ability to Commute:
- San Luis Obispo, CA 93401 (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Salary : $22