What are the responsibilities and job description for the Freelance Desktop support position at Sybex?
Job Title: Desktop Support Engineer
Location: 570 N 54th St., Ste. 100, Chandler, AZ 85226
Job Type: On Call / Part Time
Roles & Responsibilities:
- SCCM administration and support
- Troubleshoot blue screen errors
- Video conference room support
- Handle ServiceNow service requests and incident tickets
- Active Directory management
- Adherence to SLAs and incident management processes
- Inventory management
- Mobile Device Management (MDM), Microsoft Intune, and Autopilot
- Hardware break/fix support
- Network printer support
Work Location: In person