What are the responsibilities and job description for the Hotel Front Desk Clerk position at Sybblis Law Firm, LLC?
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation: $18.50 - $19 hourly
Qualifications
Compensation: $18.50 - $19 hourly
Qualifications
- 1 year of hotel industry experience or related job preferred
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Has experience answering telephone calls and troubleshooting stressful situations
- High school diploma, GED, or equivalent
- Demonstrate professionalism, accountability, and a strong work ethic.
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Communicate with housekeeping to make sure guest rooms are ready
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Mitigate customer complaints as needed
Salary : $19 - $19