What are the responsibilities and job description for the Clinic Support Representative - Bilingual Float position at Swope Health?
As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service, and helping others, this is a role for you.
ALL CANDIDATES MUST BE FLUENT IN SPANISH AND ENGLISH
Swope Health Central
3801 Dr. Martin Luther King Jr. Blvd, Kansas City, MO 64130
Swope Health West
4835 State Ave, Kansas City, KS 66102
Swope Health Wyandotte
21 N 12th St suite 400, Kansas City, KS 66102
Swope Health West
4835 State Ave, Kansas City, KS 66102
Successful Candidates will have:
- High school diploma
- 4 or more years of customer service experience in a medical office/clinic, or hospital registration/admissions setting
- Insurance Verification experience
- Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.
- Proficient computer skills
About Swope Health
Swope Health, the Kansas City region’s largest Federally Qualified Health Center, has provided comprehensive primary care, dental care and mental health services in the Greater Kansas City area for more than 56 years.
Recognized as a patient-centered medical home by the National Committee for Quality Assurance, our commitment to an integrated model of healthcare aligns with our mission to improve community health and wellness through accessible, quality, comprehensive patient care.
Accredited by the Commission on Accreditation of Rehabilitation Facilities and The Joint Commission, we served nearly 56,000 patients in 2025 at 24 locations throughout the area, including Kansas City, Belton, Independence, North Kansas City, Hickman Mills, and Wyandotte and Leavenworth Counties in Kansas. Swope Health is a special place that cares for the people who need it most, wherever they are in the community.
As a Swope Health Associate you will be expected to help deliver on the Swope Health Promise of “We Make Care Visible”.
You will do this by V.I.S.I.B.L.E
1. Valuing every person
2. Impacting communities
3. Serving with professionalism
4. Inspiring Innovation
5. Believing that healthcare is a basic human right
6. Leading with accountability and praise
7. Empowering Excellence