PACE KC Receptionist

To provide professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service. First level of support for facility security and participant, staff and visitor safety. The Receptionist greets, welcomes, and directs visitors appropriately and notifies associates of visitor arrival. The Receptionist maintains the telecommunications system, including screening and directing incoming calls, and taking messages. Assists the Center Director, and other associates with tasks as assigned in compliance with all applicable federal, state, local, and home office requirements.

Primary Functions

•  Updates community phone Maintains an accurate list of emergency telephone numbers, including key personnel and medical staff.
• Receives, sorts and forwards incoming mail; receives and routes package
• Processes outgoing facility
• Opens and routes A/P and AIR
• Organizes, files, and maintains all business office
• Assumes responsibility for designated clerical and receptionist duties at front
• Receives incoming telephone calls, screens for correct transfer and connects with appropriate
• Greets and directs visitors; greets, screens and directs salespersons as advised.
• Monitors for building safety and initiates emergency response when necessary.
• Orders, stocks and maintains office supply storage area and copiers; calls for service when
• Maintains accurate participant and personnel contact
• Maintains an efficient, well-run business office, helping with or taking on other tasks as
• Ensures quality customer service to the residents, families, and staff that the department serves.
• Maintains up-to-date and appropriate documentation in the participant's electronic medical
• Participates in the interdisciplinary team meetings, communicating participant changes, collaborating on care
• planning decisions and coordination of 24-hour care
• Participates in in-service training and staff meetings as
• Performs other duties as

Qualifications and Experience

•  High school graduate or equivalent
• year previous experience in bookkeeping and/or receptionist
• Medical clearance for communicable diseases and up-to-date immunizations, before having direct participant
• years' experience in receptionist duties in a health care
• year working with the elderly
• Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator (AED) certificate or obtain within two weeks of hire, before having direct participant contact.

Job Related Competencies

• Effective oral and written communication Skills
• Effective interpersonal skills.
• Effective organizational skills with attention to detail and time management skills.
• Effective analytical and problem-solving
• Basic computer Skills
• Proficient with Microsoft Office Suite or related
• Proficient with Electronic Medical

About Swope Health Services:

For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year.  Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center. 

Swope Health serves as a community health asset in the region – transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization’s high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future.

Swope Health Services supports its team members with:
1. Medical benefits (including a Health Savings Account option), dental and vision
2. 401(k) retirement plan with company match
3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short  and Long Term Disability
4. Flexible Spending Account
5. Paid Days Off beginning at 12 days annually
6. Nine annual company-paid holidays; One annual paid personal day

*Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

Salary : $100,000