Low Voltage / I.T. Technician (Field Engineer)

Overview

As a Low Voltage / I.T. Technician (Field Engineer I), you’ll install, test, troubleshoot, and repair low-voltage, telecommunications, and computer networking systems at customer sites. You’ll work hands-on with structured cabling, network equipment, telephony, and communication systems, while delivering responsive field service and clear customer support. Your impact: Reliable installations and timely troubleshooting help customers maintain dependable network and communication services.

Responsibilities

• Install and service network cabling, Cat6, Ethernet, LAN/WAN, audio/video, and low-voltage electrical wiring; terminate cables and perform fiber optic systems installations.
• Install, test, and troubleshoot computer hardware, routers, VoIP telephony, CCTV, Digital Signage, Access Control and other telecommunications systems.
• Read schematics, hand and power tools, and use diagnostic tools, to identify faults and verify system performance. Ability to work safely in a construction environment and also at a variety of business including: retail, hospitality, medical and data centers.
• Support network installation, data center work, equipment repair, and communication system installation; follow applicable National Electrical Code (NEC) requirements and safe work practices.
• Provide professional customer service, document field work, and communicate findings and next steps. Turn in case completion notes and deliverables in a timely fashion.

Qualifications

• Technical proficiency in IT, computer networking, network wiring, cabling, and telecommunications; familiarity with AC/DC electrical systems is valuable.
• Field service or service technician experience is preferred, as is data center experience.
• Practical experience with low voltage, fiber optic systems, Ethernet, telephony, and equipment troubleshooting is preferred.
• Ability to interpret schematics and safely use diagnostic tools, telecommunications testing equipment, and hand and power tools.
• Must have a valid driver's license, reliable transportation, and the ability to pass a background check or drug screening.
• Must possess and maintain basic tools and datacomm tools as needed.
• Industry certifications are a plus. (CCNA, OSHA, BICSI, A , N )
• Occasional travel required.

Pay: $25.00 - $35.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Flexible schedule
• On-the-job training
• Opportunities for advancement
• Paid training
• Professional development assistance

Work Location: On the road

Salary : $25 - $35