What are the responsibilities and job description for the Orchestration and Automation Engineer Intern position at SwitchThink Solutions?
The Orchestration and Automation Engineer Intern assists in the design, testing, and documentation of automation and orchestration solutions that support enterprise IT operations, including endpoint management, SaaS administration, identity workflows, and ITSM-integrated processes. Under the direction of senior staff, this role begins to learn scripting, API-based integration patterns, and infrastructure-as-code concepts while gaining exposure to how automation reduces manual operational work across the organization.
What you will do here:
Assist in building and testing automation workflows, orchestration modules, and integrations across enterprise IT systems under the guidance of senior engineers.
Support onboarding, endpoint management, and SaaS administration tasks by learning and applying scripting and automation tooling.
Assist with configuring and testing API-based integrations (REST, JSON, XML) between platforms such as ITSM, identity, and asset management systems.
Support the documentation of automation runbooks, workflows, integrations, and standard operating procedures for team and audit reference.
Assist with monitoring and troubleshooting automation and orchestration workflows, escalating issues to senior team members as appropriate.
Gain exposure to infrastructure-as-code practices by assisting with basic scripting and configuration tasks in tools such as Terraform, Ansible, or Azure DevOps under supervision.
Support compliance-related automation tasks (e.g., patch tracking, access reviews) in accordance with established IT policies and procedures.
Perform other job-related duties as assigned.
What you will need:
High School Diploma or GED required.
Currently enrolled in a degree program for Computer Science, Information Technology, Information Systems, or other related field required.
Basic exposure to scripting, IT systems, or automation concepts through coursework or personal/academic projects required.
Coursework or project experience with cloud platforms, REST APIs, or ITSM/orchestration tools preferred.
Basic understanding of REST APIs, JSON, and XML concepts required.
Exposure to scripting languages such as Python, PowerShell, or Bash required.
Familiarity with Windows and Linux operating environments required.
Basic understanding of automation and orchestration concepts required.
Analytical, mathematical, and creative problem-solving skills required.
Excellent listening, interpersonal, written, and oral communication skills required.
Strong customer service skills and ability to work within a team required.
Exposure to infrastructure-as-code tools (e.g., Terraform, Ansible, Azure DevOps) preferred.
Familiarity with ITSM platforms and ticketing/incident management systems preferred.
Exposure to identity or endpoint management tools (e.g., Entra ID, MDM) preferred.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.