Sales Administration Specialist

For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.

The Sales Administration Specialist serves as the operational backbone of the Sales organization, providing high-level administrative, financial, and systems support to the EVP of Sales and Sales Leadership team. This position ensures operational excellence by managing vendor relationships, overseeing contract compliance, coordinating budget and accounts payable activities, and optimizing sales systems and enablement processes.

Key Responsibilities

• Provide advanced administrative and operational support to the EVP Sales and Sales Leadership team, ensuring strategic priorities, deadlines, and deliverables are met
• Coordinate vendor setup and contract management, maintaining accurate records and ensuring compliance with corporate and legal policies
• Manage purchase orders, invoice approvals, and AP workflows, ensuring accuracy, timeliness, and alignment with budgetary controls
• Serve as the primary liaison for field and internal sales teams, providing guidance on operational procedures, technology use, and administrative processes
• Lead coordination of sales enablement and training initiatives, monitoring participation, completion, and performance outcomes
• Develop and distribute standardized communication templates, schedules, and materials to ensure consistency and clarity across the sales organization
• Identify and implement process improvements that enhance accuracy, streamline workflows, and strengthen sales operations efficiency
• Collaborate cross-functionally with Marketing, Category Management, and Field Sales team to align on operational needs and resolve process issues impacting Sales
• Support planning and preparation for leadership meetings, reviews, and business updates, including presentations, reports, and follow-up tracking

Qualifications

• Bachelor’s degree in Business Administration or a combination of equivalent experience
• 5 years of progressive experience in sales operations, administrative management, or commercial coordination within a manufacturing, distribution, or industrial environment
• Demonstrated experience supporting senior leadership teams and managing confidential information with discretion
• Proven ability to manage vendor setup, contracts, and accounts payable processes with accuracy and accountability
• Strong organizational, analytical, and documentation skills, capable of prioritizing multiple responsibilities in a fast-paced environment
• Excellent communication and relationship management skills with internal stakeholders and external partners
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with CRM and ERP systems (Salesforce, SAP, JD Edwards, or equivalent)
• Process-improvement mindset with strong problem-solving and troubleshooting capability

What We Offer

• Base salary and bonus program
• Medical, dental, vision, life insurance effective on date of hire
• Generous 401(k) Plan
• Defined Contribution Plan
• Paid vacation and paid holidays
• Tuition reimbursement

Official Contact Information

• Email: All official emails will come from an @Swisher.com address
• Website: Verify job listings and contact details on https://careers.swisher.com

Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.