Coordinator, QA Compliance

For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.

The QA Coordinator is responsible for the review, validation, and control of batch records to ensure accuracy, completeness, and compliance with established procedures and regulatory expectations. This role serves as a critical quality checkpoint within the manufacturing process, ensuring that all production documentation meets required standards prior to final release.

Key Responsibilities

• Review completed batch records for accuracy, completeness, and compliance with approved procedures and specifications
• Challenge, question, and escalate discrepancies, missing data, or inconsistencies identified during record review
• Hold and prevent progression of batch records that do not meet established quality and compliance standards
• Partner with Operations to resolve documentation errors and ensure timely corrections prior to release
• Ensure all required fields, signatures, timestamps, and supporting documentation are present and compliant
• Verify that batch execution aligns with approved SOPs, work instructions, and process requirements
• Maintain clear and accurate review documentation and audit trails for all batch record evaluations
• Identify and escalate trends in documentation errors to support root cause analysis and CAPA activities
• Support internal and external audits by providing batch record documentation and review evidence
• Collaborate with Document Control to ensure current and approved forms/templates are being utilized
• Reinforce adherence to Good Documentation Practices (GDP) across operations
• Assist in training employees on batch record completion standards and documentation expectations
  
  

Qualifications

• High school diploma or associate degree required
• Minimum 2–4 years of experience in a manufacturing, quality, or regulated environment
• Experience reviewing batch records, production documentation, or quality records
• Strong understanding of Good Documentation Practices (GDP) and documentation accuracy standards
• Demonstrated ability to identify errors, question inconsistencies, and enforce compliance standards
• High attention to detail with a disciplined approach to data accuracy and record integrity
• Ability to manage multiple priorities in a fast-paced production environment
• Strong communication skills with the ability to work cross-functionally with Operations and Quality teams
• Proficiency in Microsoft Office and experience working with electronic systems or production records
  
  

Preferred Qualifications

• Bachelor’s degree in Quality, Engineering, Natural Sciences, or related field
• Experience in a regulated manufacturing environment (e.g., GMP, FDA, ISO)
• Prior experience in batch record review, QA review, or quality inspection roles
• Familiarity with deviation investigations, root cause analysis, and CAPA processes
• Experience supporting internal and external audits
• Exposure to electronic batch record systems (EBR) or EDMS platforms
• Experience identifying trends and contributing to continuous improvement initiatives
• Prior experience training or coaching employees on documentation standards
  
  

What We Offer

• Base salary and bonus program
• Medical, dental, vision, life insurance effective on date of hire
• Generous 401(k) Plan
• Defined Contribution Plan
• Paid vacation and paid holidays
• Tuition reimbursement
• Professional growth and development programs to help advance your career!
  
  

Official Contact Information

• Email: All official emails will come from an @Swisher.com address
• Website: Verify job listings and contact details on https://careers.swisher.com
  
  

Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview, the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.