What are the responsibilities and job description for the Enrollment Specialist position at swipejobs?
Job Description:
Under direct supervision, work within and across department teams to maintain the configuration of providers, locations, groups, plans and benefit limits in the managing system. Ensure accurate and timely completion of production tickets assigned to ensure client satisfaction and retention. Support provider management activities associated with provider data maintenance, credentialing activities, directory management and intake requests. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.
Responsibilities:
- Research, resolve, document and accurately respond to provider, practice, business partner or administrator inquires and service requests.
- Communicate and coordinate with providers, practices and other departments to ensure accurate information is available to support business needs.
- Add and update Benefits Limits, Groups, Plans, new providers, and new locations in system.
- Upload fee schedules to applicable systems.
- Responsible for accurate set up of direct deposits.
- Configure and provide appropriate web portal access to clients.
- Timely and accurately generate and deliver reports as requested.
- Responsible for new business configuration setups following established processes/protocols.
- Ensure requested information is delivered within specified timeframe and completed accurately.
- Maintain high standards in all written or verbal communications with providers.
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