Surveillance Observer

Job Description

Swinomish Casino is seeking a skilled Surveillance Observer to monitor casino operations, ensure compliance with internal controls and gaming regulations, and protect casino assets. This role requires experience or specialized training in surveillance or the gaming industry, attention to detail, and strong investigative skills.

Key Responsibilities:

• Monitor casino and tribal property using audio/video surveillance systems.
• Ensure compliance with Tribal/Federal regulations, internal controls, and Class II/III gaming standards.
• Investigate and document suspected cheating, theft, or regulatory violations.
• Collaborate with law enforcement and casino personnel on investigations.
• Maintain confidentiality of sensitive information and provide testimony when required.
• Complete audits, checklists, and detailed reports.
• Work varied shifts, including nights and weekends.

Qualifications:

• Minimum 2 years of experience in surveillance or the gaming industry; specialized training preferred.
• Knowledge of gaming operations, cheating detection, IGRA, and tribal/state gaming compacts.
• Strong communication, report writing, and basic computer skills (Word/Excel).
• A valid Washington State Class III Gaming License and a driver’s license are required.

Physical & Work Environment:

• Moderate physical activity; ability to lift up to 100 lbs occasionally.
• Exposure to noise and secondhand smoke; must work in varied conditions and hours.

Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming. We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow. EZ KENO kiosks, and BetRivers Sportsbook at Swinomish.

Benefits

Full Time Team Members enjoy excellent benefits including:

• Medical insurance as low as $10 Per Month
• Free Dental and Vision coverage
• Mental Health Benefit
• $10,000 Life Insurance and AD&D Coverage
• 401K
• Employee Assistance Program
• Flex Time Off
• 13 Paid Holidays
• Discounted Meals