Office Manager - Wholesale Operations

Who we are:

Swing’s Coffee Roasters is an old-school coffee roaster with a progressive approach toward all things coffee. Located in the Washington DC area, Swing’s is a wholesale coffee roaster operating retail coffeebars in DC and Alexandria, VA. We are a dedicated team of coffee professionals who embrace coffee culture and appreciate the path that was forged by others to get us here. Swing’s customer base is diverse including, but not limited to Michelin star restaurants, specialty cafes, hotels, bakeries, specialty grocery, and other wholesale accounts.

About the Role:

Swing’s Coffee Roasters is seeking a Wholesale Office Manager to join our coffee-fueled team, working out of our Alexandria, VA roastery. This role serves as the primary face of the company between our roasting operations and the "outside world." The overall function of this position is to manage and coordinate orders/business between new and existing customers, sales team, and production to ensure organized and efficient order fulfillment in the B2B and Direct to Consumer Channels. Additionally, the Wholesale Office manager will utilize exceptional communication skills to interface with new and existing customers to maintain strong business relationships and assist in growing sales across all market segments. Strong business skills are essential for managing day-to-day operations. The cornerstone of this position is a love of coffee and hospitality!

Essential Responsibilities

-        Correspond daily with wholesale and retail clients to manage accounts and process orders

-        Coordinate with production team for efficient order fulfillment and delivery

-        Organize daily operation schedules for delivery to our wholesale accounts

-        Monitor inventory levels of allied products relative to sell-through demand

-        Collaborate with sales team to ensure sales and marketing initiatives are achieved

-        Daily Bookkeeping – Basic Accounting / Accounts Receivables

-        Account management across B2B and Ecommerce channels

-        General administrative duties consistent with that of a small business

Preferred Qualifications & Skills

-        Attention to detail

-        Customer service oriented

-        Phone/cold calling experience

-        Strong sense of organization

-        Sales/project management/account management/administration experience

-        Quickbooks, Microsoft Office Suite, BlueCart familiarity

-        Specialty coffee knowledge/experience

-        Bachelor’s degree or equivalent

-        Able to lift light loads and move around a warehouse setting

-        Willingness to work in a small team environment with a positive attitude

Why Swing’s:

This is a great opportunity to be a part of a fun and established company. We are a driven group of coffee-professionals that need additional assistance as we continue to grow our brand. This is a chance to join our team as we are taking things to the next level. If that sounds like a fun challenge to you, we'd like to meet you!

This is a full-time, 100% onsite postion at our roasting facility in Alexandria, VA.

Benefits:

·  Salary starting at $25.00 hour

·  Health Benefits

·  PTO and paid holidays

·  Coffee