National Accounts Coordinator

Compensation Range

$26.68 - $34.00 Hourly Rate

Job Description Summary

The National Accounts Coordinator provides comprehensive administrative support to the National Accounts team and their internal and external clients. This role supports a geographically dispersed team by supporting operational activities, maintaining critical documentation, and ensuring compliance with company standards, policies, and contractual requirements.

Job Description

POSITION RESPONSIBILITIES AND DUTIES:

National Accounts Administrative & Operational Support

• Provide comprehensive administrative support to the National Accounts team and their internal and external clients
• Support a geographically dispersed team by coordinating operational activities
• Track deliverables, action items, and deadlines to ensure timely completion
• Maintain organized, accurate, and compliant documentation and file structures
• Manage the shared general email inbox and route inquiries appropriately
• Perform data entry, reporting, and document management related to National Accounts clients, including third‑party compliance reporting
  
  

Account & Client Support

• Maintain accurate client contact information and reference lists
• Collaborate with internal departments to fulfill client reporting requests (e.g., safety, sustainability, operational requirements)
• Attend team meetings, document discussions, and track follow‑up actions
• Build, maintain, and update historical client data (hourly rates, insurance rates, contract language, related documentation)
• Download and manage documentation from client proposal requests
  
  

Contract & Compliance Support

• Track, file, and maintain all National Accounts client contracts and NDAs
• Prepare and maintain contract summary sheets, including renewals and addendums
• Support and track the internal contract review process, consolidating stakeholder feedback
• Identify, document, and maintain marketing limitations for each client or project
• Update and manage National Accounts contracts within the Legal Management / Contract Lifecycle Management platform (ShareFile)
• Request, renew, review for accuracy, and track insurance certificates
  
  

Third‑Party Platform & Prequalification Management

• Identify and maintain a centralized inventory of all active third‑party platforms
• Update and manage prequalification processes on third‑party platforms
• Maintain and update supplier information across all third‑party sites
• Support the establishment and maintenance of a centralized “super user” structure
  
  

Meeting & Communication Support

• Prepare, document, and distribute meeting minutes
• Assist with organizing and scheduling meetings or events
• Compose, edit, and format letters, memos, reports, procedures, and other business documentation as directed
  
  

Financial & Office Support

• Process team expenses and invoices, ensuring accuracy before submission to accounting
• Arrange for purchase of office supplies and other team‑related items
  
  

Continuous Improvement & Professional Contribution

• Identify issues and recommend potential solutions
• Follow established procedures while identifying opportunities for improvement
• Apply baseline planning, organizing, and coordination skills to assigned tasks
  
  

Minimum Skills Or Experience Requirements

• Minimum of 3 years of administrative experience, or an equivalent combination of education and experience
• At least 3 years of construction project administration experience
• Advanced proficiency with Microsoft Office Suite
• Proficient in general office procedures and office equipment
• Strong verbal communication skills, including professional telephone etiquette
• Strong written communication and business writing skills
• High level of reliability, dependability, and flexibility
  
  

Summary Of Benefits

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.