AR/AP Specialist

Summary / Objective:

The ideal candidate is an individual with strong foundational accounting skills who is eager to learn, grow, and take on responsibilities across both Accounts Receivable and Accounts Payable functions. This person will be detail-oriented, proactive, and motivated to expand their knowledge while identifying opportunities to improve processes and support overall financial operations.

Position Responsibilities and Accountabilities:

Accounts Receivable (AR):

• Perform cash posting and cash applications timely and accurately
• Improve collection performance goals and reduce bad debt
• Maintain records of all advertising given to customers and review with the Director of Licensing for validity
• Run credit checks on new business
• Organize customer files for all payments made and chargebacks applied
• Work closely with Sales, Customer Support, and Order Management teams to resolve customer billing issues, identify problem accounts, and provide regular updates
• Process credit card transactions in USD and CAD
• Identify opportunities to streamline A/R functions in line with the future strategy of the business

Accounts Payable (AP):

• Process vendor invoices accurately and in a timely manner
• Match purchase orders, receipts, and invoices; resolve discrepancies as needed
• Prepare and process weekly check runs, ACH, and wire payments
• Maintain vendor records and ensure proper documentation is on file
• Communicate with vendors to resolve billing issues and respond to inquiries
• Monitor accounts to ensure payments are up to date and in compliance with terms
• Assist with expense report review and processing

General Accounting / Support:

• Process month-end closing entries related to AR and AP
• Handle incoming calls and emails related to customer and vendor accounts
• Assist in account reconciliations (AR, AP, and related GL accounts)
• Create and update various reports as requested by management
• Support audits by providing documentation and responding to inquiries
• Identify and implement process improvements across AR/AP functions
• Other Duties:
• This job description may not list all activities, duties, or responsibilities required for this position and may change at any time, with or without notice.

Qualifications and Competencies:

• Proficient in Microsoft Office, specifically Excel and Word
• Basic understanding of financial reporting and accounting principles
• Excellent verbal and written communication skills
• Ability to work well with all levels of the organization in a fast-paced, dynamic environment
• Ability to work independently and as a team player
• Strong organizational skills with the ability to multi-task and prioritize
• High level of accuracy and attention to detail
• Maturity, professionalism, and a high level of discretion

Education and Experience:

• 1–3 years of experience in Accounts Receivable, Accounts Payable, or a combined accounting role