What are the responsibilities and job description for the Team members position at Swig?
Company Description
Swig, Home of the Original Dirty Soda®, is a rapidly growing and popular beverage-focused brand, founded in 2010. Known for pioneering the concept of "dirty soda," Swig offers unique drink mixes that combine classic sodas with bold flavors, fresh fruits, purees, and creams. In addition to its signature drinks, Swig provides Refreshers, customizable energy drinks called Revivers, and a variety of sweet and savory snacks. With over 125 locations in 16 states, Swig has become a beloved destination for refreshing drinks. Headquartered in Sandy, UT, Swig is dedicated to delivering memorable customer experiences. Learn more at SwigDrinks.com.
Role Description
This is a full-time, on-site role for a Team Member at our Johnson City, TN location. Team Members are responsible for preparing and serving a variety of drinks and snacks, ensuring excellent customer service, maintaining cleanliness and organization in their work areas, and supporting team operations. Other responsibilities include cash handling, restocking supplies, taking customer orders, and contributing to a fast-paced and fun environment that aligns with Swig's brand and values.
Qualifications
- Customer service skills, including communication, friendliness, and a passion for delivering exceptional guest experiences
- Basic operational skills, including cash handling, order-taking, and multitasking in a fast-paced environment
- Teamwork and collaboration skills, with the ability to work effectively with a diverse team
- Organizational and cleanliness skills, ensuring workspaces are maintained to the highest standard
- Adaptability and a positive attitude when handling challenges or changes
- Ability to stand for extended periods and perform physical tasks in a dynamic work environment
- Prior experience in food and beverage service or customer-focused roles is a plus, but not required