What are the responsibilities and job description for the Warehouse Specialist/Supervisor -EWR position at SwiftX Inc.?
Job Title: Warehouse Specialist
**Key Responsibilities:** Shift:1PM-9:30PM or 7:00PM-3AM
1. Sorting Operations Management
Lead end-to-end operations of the automated parcel sorting process.
Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
Monitor sorting line throughput, accuracy rate, and downtime.
Optimize workflows to improve capacity, speed, and cost efficiency.
2. Sorting Machine & Equipment Oversight
Operate and supervise automated sorting machines and related equipment.
Coordinate preventative maintenance, troubleshooting, and repair requests.
Work closely with equipment vendors/technicians to resolve technical issues.
Maintain safety standards and ensure compliance with machine operation protocols.
3. Workforce & Staffing Agency Management
Forecast labor requirements and coordinate daily/weekly staffing needs.
Manage relationships with staffing agencies, ensuring quality and performance.
Oversee onboarding, training, scheduling, and productivity for temporary and full-time workers.
Monitor labor KPIs including attendance, efficiency, and performance.
4. Operational Compliance & Safety
Enforce warehouse safety policies, OSHA guidelines, and quality standards.
Conduct regular safety audits, equipment checks, and compliance reviews.
Ensure all employees follow SOPs, scanning rules, and parcel-handling standards.
5. Inventory & Parcel Flow Control
Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
Coordinate with linehaul, dispatch, and last-mile delivery teams.
Ensure SLAs for parcel processing and outbound dispatch are met.
6. Reporting & KPI Management
Produce daily/weekly/monthly operational reports (volume, throughput, error rate, labor cost, etc.).
Analyze data to identify bottlenecks and drive operational improvements.
Present performance updates to senior management.
- Bachelor’s degree or equivalent, bilingual Mandarin required.
- Available to work flexible hours, including weekends and holidays if needed
- Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
- Strong leadership, analytical, and decision-making skills.
- Able to perform under pressure in fast-paced environments.
Ready to be part of a growing, innovative team? Explore our current job openings and apply today!
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K 100% Matching up to 2%
· 50% Medical insurance, 100% Dental and Vision Insurance