Network Planning Manager/Supervisor

Department: Operations / Network Strategy
Employment Type: Full-time

About SwiftX

SwiftX is a fast-growing last-mile delivery company committed to redefining speed, efficiency, and reliability in e-commerce logistics. We provide scalable delivery solutions powered by smart technology, strong operational excellence, and a customer-first approach.

Position Overview

The Network Planning Manager is responsible for driving the strategic design, optimization, and expansion of SwiftX’s last-mile delivery network. This includes planning serviceable zip codes, designing delivery zones, optimizing route coverage, and identifying opportunities for network scalability. The role requires strong analytical capabilities, a data-driven mindset, and a deep understanding of last-mile delivery operations.

• Strategic Network Expansion

• Develop short-term and long-term strategies for network and service coverage expansion.
• Identify new markets and evaluate feasibility based on demand, cost, and operational constraints.
• Analyze geographic, demographic, and shipment data to propose new zip codes or zones for service.
• Network & Route Planning
• Design and optimize delivery zones, hubs, and routes to improve efficiency and reduce operational costs.
• Create models to forecast capacity and resource needs across different regions.
• Collaborate with operations teams to ensure route designs are executable and cost-effective.
• Performance Optimization
• Regularly analyze network performance metrics (e.g., route efficiency, delivery success rate, SLA adherence).
• Identify gaps or inefficiencies and propose improvement plans.
• Support continuous improvement initiatives across the network.
• Cross-Functional Collaboration
• Work closely with Operations, Product, Finance, and Business Development teams to support expansion and optimization decisions.
• Provide data-backed recommendations to leadership on network strategy.
• Support new hub launches with geographical analysis, volume forecasting, and operational setup planning.
• Data & Reporting
• Build dashboards, models, and reports to track network health and planning outcomes.
• Use GIS, routing software, or internal tools to simulate scenarios and measure impact.

• Qualifications
• Required
• Bachelor’s degree in Logistics, Supply Chain, Operations Research, Engineering, or a related field.
• 2 years of experience in network planning, last-mile logistics, routing, or similar roles.
• Strong analytical and modeling skills (Excel, SQL, or analytics tools).
• Experience with routing or network optimization tools (e.g., GIS, Route Planning software).
• Excellent problem-solving and communication skills.
• Preferred
• Experience in e-commerce last-mile delivery (courier, parcel, express).
• Project management experience in launch or expansion initiatives.
• Familiarity with cost modeling and operational performance metrics.

• 60-75K bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance, Dental and Vision Insurance, STD/LTD