What are the responsibilities and job description for the Customer Service Representative position at Swift7 Consultants?
Company Description
At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development.
Job Description
We are currently seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Antonio, TX. This role is ideal for individuals who are motivated, communicative, and passionate about providing high-quality support. The Customer Service Representative will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining Swift7 Consultants’ standards of excellence.
Responsibilities
At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development.
Job Description
We are currently seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Antonio, TX. This role is ideal for individuals who are motivated, communicative, and passionate about providing high-quality support. The Customer Service Representative will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining Swift7 Consultants’ standards of excellence.
Responsibilities
- Serve as the primary contact for customer inquiries via phone, email, and internal systems
- Provide accurate information regarding services, processes, and solutions
- Resolve customer concerns in a timely, professional, and courteous manner
- Maintain clear and organized records of client interactions
- Collaborate with internal teams to ensure seamless service delivery
- Uphold company policies and maintain a high level of customer satisfaction
- Strong verbal and written communication skills
- Professional demeanor and customer-focused mindset
- Ability to manage multiple tasks efficiently
- Problem-solving and critical-thinking abilities
- Attention to detail and organizational skills
- Comfortable working in a fast-paced, team-oriented environment
- Competitive salary ranging from $46,000 to $49,000 annually
- Growth and advancement opportunities within the company
- Supportive and professional work environment
- Ongoing training and skill development
- Full-time stability with consistent scheduling
Salary : $46,000 - $49,000