What are the responsibilities and job description for the IT Customer Relationship Manager - Locals Only position at Swift Strategic Solutions Inc?
A Public Sector client of ours is looking for an IT Customer Relationship Manager to work on their ongoing project in the Richmond, VA office.
Below are the additional details of this role:
Required Qualifications:
- Bachelor's degree or six (6) years or more of related experience. (6yrs)
- Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
- Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
- Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
- Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
- Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
- Ability to connect strategy to execution; Strategic thinker. (10yrs)
- Experience in Product Line planning, development and management. (10yrs)
This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.