What are the responsibilities and job description for the Agile Scrum Lead(AWS) position at Swift Hire LLC?
Role Name: Agile Scrum Lead(AWS)
Location: Malvern,PA
JOB DESCRIPTION:
Role Summary
We are seeking an experienced Scrum Master / Delivery Lead with strong Agile delivery expertise, excellent communication skills, and working knowledge of Appian and Genesys platforms. The role will be responsible for driving Agile execution, coordinating cross-functional
teams, managing production support activities, and ensuring overall product health and operational excellence across multiple applications.
Key Responsibilities
· Facilitate and lead Agile ceremonies including Sprint Planning, Daily Scrums, Backlog Refinement, Reviews, Retrospectives, and Scrum of Scrums.
· Partner with Product Owners to create, prioritize, and refine product backlogs.
· Drive continuous improvement initiatives, remove delivery impediments, and promote Agile best practices.
· Coordinate and manage delivery activities across Appian and Genesys teams, ensuring alignment and successful execution.
· Oversee sprint execution, backlog management, production deployments, and release coordination.
· Act as the primary point of contact for product health, production support, and stakeholder communications.
· Collaborate with business stakeholders, Agile coaches, architects, and leadership teams to ensure successful delivery outcomes.
· Track operational metrics, SLA compliance, security vulnerabilities, and platform governance requirements.
· Identify automation opportunities and drive process optimization initiatives.
· Mentor team members, facilitate knowledge-sharing sessions, and foster a collaborative team culture.
Required Skills & Experience
· Strong experience as a Scrum Master or Agile Delivery Lead in enterprise environments.
· Working knowledge of Appian and experience supporting or coordinating Genesys teams.
· Excellent stakeholder management and communication skills.
· Experience managing Agile delivery, production support, release coordination, and cross-team dependencies.
· Strong problem-solving, facilitation, and conflict-resolution abilities.
· Familiarity with DevOps practices, GitHub/Bitbucket, and operational governance processes.
· Experience with SLA management, reporting, and service delivery metrics is preferred.
Desired Attributes
· Strong leadership presence with the ability to influence without authority.
· Highly organized, proactive, and delivery-focused.
· Ability to effectively manage multiple stakeholders and distributed teams.
· Comfortable operating in a fast-paced Agile environment while balancing delivery, support, and operational responsibilities.
Location: Malvern,PA
JOB DESCRIPTION:
Role Summary
We are seeking an experienced Scrum Master / Delivery Lead with strong Agile delivery expertise, excellent communication skills, and working knowledge of Appian and Genesys platforms. The role will be responsible for driving Agile execution, coordinating cross-functional
teams, managing production support activities, and ensuring overall product health and operational excellence across multiple applications.
Key Responsibilities
· Facilitate and lead Agile ceremonies including Sprint Planning, Daily Scrums, Backlog Refinement, Reviews, Retrospectives, and Scrum of Scrums.
· Partner with Product Owners to create, prioritize, and refine product backlogs.
· Drive continuous improvement initiatives, remove delivery impediments, and promote Agile best practices.
· Coordinate and manage delivery activities across Appian and Genesys teams, ensuring alignment and successful execution.
· Oversee sprint execution, backlog management, production deployments, and release coordination.
· Act as the primary point of contact for product health, production support, and stakeholder communications.
· Collaborate with business stakeholders, Agile coaches, architects, and leadership teams to ensure successful delivery outcomes.
· Track operational metrics, SLA compliance, security vulnerabilities, and platform governance requirements.
· Identify automation opportunities and drive process optimization initiatives.
· Mentor team members, facilitate knowledge-sharing sessions, and foster a collaborative team culture.
Required Skills & Experience
· Strong experience as a Scrum Master or Agile Delivery Lead in enterprise environments.
· Working knowledge of Appian and experience supporting or coordinating Genesys teams.
· Excellent stakeholder management and communication skills.
· Experience managing Agile delivery, production support, release coordination, and cross-team dependencies.
· Strong problem-solving, facilitation, and conflict-resolution abilities.
· Familiarity with DevOps practices, GitHub/Bitbucket, and operational governance processes.
· Experience with SLA management, reporting, and service delivery metrics is preferred.
Desired Attributes
· Strong leadership presence with the ability to influence without authority.
· Highly organized, proactive, and delivery-focused.
· Ability to effectively manage multiple stakeholders and distributed teams.
· Comfortable operating in a fast-paced Agile environment while balancing delivery, support, and operational responsibilities.