Sales & Business Development Manager

Sales & Business Development Manager

Company: Swift & Gentle Moving & Storage

Location: Tucson, Arizona (Local Travel Required)

Employment Type: Full-Time

Compensation: $70,000–$90,000 base salary (DOE) Performance Bonus

On-Target Earnings: $90,000–$120,000

Help Build the Revenue Engine of a Growing Company

Swift & Gentle Moving & Storage is seeking an experienced, relationship-driven Sales & Business Development Manager to lead our sales efforts and become a key member of our executive team.

This is not a traditional sales position.

We are looking for someone who can build relationships, conduct in-home consultations, prepare professional estimates, develop strategic partnerships, close business, and eventually lead the entire sales function of the company.

The successful candidate will work directly with the CEO during the transition period before assuming responsibility for the day-to-day sales process.

Our vision extends beyond moving services. As we continue to grow through future acquisitions and new business ventures, this individual will play a key leadership role in building the company's long-term revenue strategy.

Who We're Looking For

The ideal candidate is someone who:

• Is an exceptional communicator and relationship builder.
• Can confidently meet with homeowners, business owners, real estate professionals, and corporate clients.
• Thinks like a business owner rather than simply a salesperson.
• Is organized, disciplined, and self-motivated.
• Enjoys building systems and improving sales processes.
• Can work independently while managing multiple opportunities.
• Is comfortable working in an entrepreneurial environment.
• Takes ownership and follows opportunities through to completion.

We are looking for someone who enjoys solving problems, earning trust, and creating long-term customer relationships.

Primary Responsibilities

Sales & Estimating

• Conduct in-home and virtual moving consultations.
• Prepare accurate residential and commercial estimates.
• Present proposals professionally and confidently.
• Close new business while protecting company margins.
• Manage the sales pipeline from inquiry to signed contract.
• Maintain detailed CRM records and follow-up activities.

Business Development

• Develop relationships with Realtors, apartment communities, senior living facilities, restoration companies, property managers, and corporate clients.
• Build new referral partnerships throughout Southern Arizona.
• Generate recurring business opportunities.
• Represent Swift & Gentle at networking and community events.

Revenue Recovery

• Follow up on pending and unapproved estimates.
• Re-engage previous customers.
• Improve quote-to-booking conversion rates.
• Identify why estimates are lost and recommend improvements.

Sales Leadership

• Develop and improve the sales process.
• Help refine pricing strategies.
• Track sales performance and conversion metrics.
• Assist with training future sales personnel.
• Recommend improvements to the customer experience.

Executive Reporting

Provide weekly reports including:

• Sales pipeline
• Quotes issued
• Revenue booked
• Pending opportunities
• Revenue recovered
• Partnership activity
• Conversion rates
• Market observations
• Competitive intelligence

Initial Priorities (First 90 Days)

During your first three months, you will:

• Learn the company's estimating process alongside the CEO.
• Master our pricing structure and CRM.
• Begin conducting independent residential consultations.
• Build relationships with existing referral partners.
• Establish a disciplined follow-up process for every estimate.
• Begin recovering previously lost opportunities.
• Recommend improvements to the overall sales process.

What Success Looks Like

Within your first year, you will have:

• Successfully transitioned the majority of in-home estimates from the CEO.
• Increased quote-to-booking conversion.
• Expanded referral partnerships throughout Tucson.
• Reduced revenue lost through unapproved estimates.
• Built a structured and measurable sales process.
• Become the leader of the company's Sales Office.

Qualifications

Required

• Proven success in consultative sales or business development.
• Strong communication and presentation skills.
• Ability to build trust quickly.
• Excellent organizational and time-management skills.
• Valid driver's license and reliable transportation.
• Comfortable visiting homes and businesses throughout the Tucson area.
• CRM experience.
• Ability to work independently and manage a sales pipeline.

Preferred

Experience in one or more of the following industries:

• Moving & Storage
• Residential construction
• Restoration
• Roofing
• HVAC
• Kitchen & Bath
• Flooring
• Windows & Doors
• Real Estate
• Logistics
• Commercial Sales
• Business Development

Candidates with military leadership, logistics, or operational experience are also encouraged to apply.

Compensation & Incentives

Base Salary: $70,000–$90,000 annually (DOE)

Performance Bonus based on:

• Revenue growth
• Quote conversion
• Partnership development
• Gross margin performance
• Customer satisfaction
• Revenue recovery

Target Total Compensation: $90,000–$120,000 annually for top performers.

Why Join Swift & Gentle?

We're building much more than a moving company.

We're building a long-term organization focused on operational excellence, customer experience, and strategic growth.

You'll work directly with the CEO, help shape the future of the company, and have the opportunity to grow into a senior leadership position as the business expands.

If you're looking for a career where your ideas, leadership, and initiative will have a direct impact, we'd love to meet you.

How to Apply

Please submit:

• Your résumé
• A brief cover letter describing your sales experience and why you're interested in this opportunity
• Three professional references

Qualified candidates will complete a structured interview process, including a practical sales case study and an in-person interview with company leadership.

• Swift & Gentle Moving & Storage is an Equal Opportunity Employer.