What are the responsibilities and job description for the Customer Service Representative position at Swift Events?
Customer Service Representative
Full-Time | Onsite | 18
Position Overview
We are seeking a professional and service-oriented Customer Service Representative to provide in-person assistance. This position requires strong communication skills, a courteous approach, and the ability to support customers efficiently in a fast-paced environment. You will serve as a primary point of contact, ensuring visitors receive accurate information and a positive experience from start to finish.
Key Responsibilities
- Customer Interaction
- Welcome customers promptly and offer assistance with inquiries, service needs, or general questions
- Provide clear and accurate information regarding products, services, or processes
- Address concerns with professionalism and escalate issues to senior staff when necessary
- Administrative Support
- Maintain organized and up-to-date customer records and documentation
- Assist with basic transactions and form completion
- Ensure the service area remains clean, orderly, and presentable
- Communicate effectively with internal departments to resolve customer needs
- Support daily service goals and contribute to an efficient workflow
- Uphold company service standards and follow established guidelines
Qualifications
- Strong communication and interpersonal skills
- Professional and customer-focused demeanor
- Ability to multitask and remain composed during peak periods
- Reliable attendance and strong attention to detail
- Previous customer service experience is beneficial but not required—training will be provided
What We Offer
- Structured onboarding and paid training
- Competitive compensation
- Opportunities for advancement into senior support or supervisory roles
- A professional and supportive team environment
- Consistent scheduling and a stable workplace
How to Apply
Please submit your resume via really. Qualified applicants will be contacted as applications are reviewed.
Pay: From $679.00 per week
Benefits:
- On-the-job training
Application Question(s):
- What is the best email address to reach you?
Work Location: In person
Salary : $679