What are the responsibilities and job description for the Service Advisor | Seattle Area Regional Application position at Swickard Management Company, Swickard Auto Group?
Description
Seattle, WA | Mercedes-Benz | Service Advisor | No automotive experience required | Hospitality and sales welcome | Pipeline | Pacific Northwest | Veterans encouraged to apply | $40,000 - $100,000 OTE
This is a general application for Service Advisor openings across Swickard's Seattle area dealerships. There is no specific position available at this time. Qualified candidates will be contacted as opportunities arise.
- OUR SEATTLE BRANDS INCLUDE: Mercedes-Benz, Volvo, BMW, Porsche, Audi, Volkswagen, Toyota
IS THIS YOU?
• You're a clear, composed communicator who builds guest trust naturally -- through honest recommendations, accurate estimates, and following through every time
• You come from service advising, hospitality, sales, or another guest-facing role and you're ready to build a high-earning advisory career at a hospitality-first automotive group
• You're open to what's next and want to be in conversation with Swickard before a specific opening arises
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40 rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
We operate multiple dealerships across the Seattle area -- representing Mercedes-Benz. When Service Advisor openings arise at any of our stores, we want qualified candidates ready to move. No automotive experience required -- we hire for communication skills, hospitality instinct, and follow-through, and train the brand knowledge. If you're a guest-facing professional in or open to this market, we'd like to start the conversation now.
WHAT YOU'LL DO
• Serve as the primary point of contact for guests throughout the service process -- from write-up to delivery
• Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations
• Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest
• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
• Identify and present additional service recommendations that protect guest safety and vehicle performance
• Deliver a consistent, professional guest experience that keeps people coming back
WHAT WE'RE LOOKING FOR
• No automotive experience required -- service advisor, hospitality, sales, or any guest-facing background welcome
• Clear, composed communicator -- able to explain service needs in plain language and follow through without gaps
• Organized and accurate under the pace of a busy service operation
• Self-motivated with a genuine drive to serve people well and grow your earnings
• Valid driver's license with a clean driving record
WHAT WE OFFER
• OTE of $40,000 - $100,000 annually -- specific to each store and opening
• Paid OEM manufacturer and product training from day one
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong advisors grow into senior advisor and service management roles at Swickard
• Employee vehicle purchase and service discounts
WHY SWICKARD AUTO GROUP -- SEATTLE
• Seattle's luxury automotive market rewards service advisors who communicate clearly, follow through consistently, and make every guest interaction feel effortless
• Mercedes-Benz guests are loyal when they're taken care of -- the advisor who earns their trust builds a book of repeat business that compounds over time
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A hospitality-first culture where the service advisor is central to the guest experience -- not just a transaction processor
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Service Advisor does every day
This isn't a posting for a role that's open today -- it's an invitation to connect. We proactively build service advisor pipelines in Seattle so that when an opening arises, we're ready to move. If you're open to a conversation about what's possible in Seattle with Swickard -- we'd like to hear from you.
Salary : $40,000 - $100,000