What are the responsibilities and job description for the Internet Sales Consultant position at Swickard Gresham LLC, d/b/a Gresham Toyota?
Description
The Internet Sales Associate is the driving force behind a dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.
Responsibilities:
- Respond promptly to internet leads via phone, email, and text.
- Build rapport and assess customer needs, preferences, and budgets.
- Answer questions about vehicle specifications, performance, and technology.
- Present and demonstrate vehicles, including features and benefits.
- Negotiate pricing, trade-ins, and financing options.
- Guide guests through the sales process from initial contact to final purchase.
- Finalize sales agreements and follow up to ensure satisfaction.
- Maintain CRM records and stay updated on inventory and market trends.
- Support dealership events and ensure vehicles are sale-ready.
Qualifications:
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Experience: 1 years in automotive sales or comparable sales experience.
- Strong communication, interpersonal, and negotiation skills.
- Sales experience preferred; automotive knowledge a plus.
- Excellent product knowledge and the ability to learn about new vehicle features quickly.
- Tech-savvy and comfortable using CRM systems.
Benefits of Working at Swickard:
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? #T5