Sr. Engineer, Critical Facilities

Job Description:

The Sr. Critical Facility Engineer is accountable for operational, technical, and strategic oversight of the critical infrastructure and maintenance operations.

Critical portfolio includes Data Centers, Mobile Switching Centers, Call Centers, Distributed Antenna System, Point-of-Presence, Fiber Regeneration facilities.

Primary responsibilities include oversight of each critical facility's electrical, mechanical, life safety and critical back-up systems.

Interact with support teams (CFE&I, Compliance, Legal, Procurement, T-Mobile Network Operations) both internal and external and with local contractors and vendors.

Maximum emphasis is to be placed on the critical environment operational continuity while ensuring the integrity and reliability of the critical function is not compromised.

Focus on KPI goals and objectives and maintain a strategic view in managing operations for the infrastructure. Ability to write and train technical documentation.

Ability to write and train processes.

Strong skills in vendor relationship management and communication, critical engineering practices, organizational savvy, people management and team leadership, and the ability to identify and manage variation in metrics.

Essential Functions:

Manages the operational execution of all processes and procedures for critical facilities, including work process and authorization, incident management, and routine operations & maintenance process and procedures to maintain 100% uptime.

Areas include:

Electrical, mechanical, building monitoring and control.

Reviews, understands, and evaluates the engineering design and operational performance and aspects of critical facilities systems and equipment.

Must be able to immediately recognize system shortcomings and respond to operational and emergency situations.

Provides training, support, and guidance to expand team’s capabilities and ensure technical staff is performing work appropriately and is trained on compliance, life/safety programs, and critical environment process and procedures.

Works with teams to ensure that all proper closeout and commissioning procedures are followed including the collection, distribution, and storage of documentation.

Participates in critical facility annual planning activities including, reviewing, remodeling, new system construction, facility infrastructure upgrades.

Use CMMS tool to track all work progress and completion, including review of PM reports and recommended repairs.

Provides input to annual financial plans for operating expense and capital, and support account by identifying unforeseen emergency expenditures throughout the year.

Performs site inspections and tours documenting deficiencies and recommendations for improvements or upgrades.

Maintains accurate asset accounting of infrastructure equipment.

Ability to write and train technical documentation.

Ability to write and train processes.

Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications:

4-7 years’ Experience in mechanical/HVAC, electrical, or a combination of the two.

4-7 years’ Experience in data center facilities operations, working with equipment mentioned above, preferably in the telecommunications industry.

4-7 years’ Experience managing vendor work and quality control.

Knowledge, Skills & Abilities:

Communication

Project Management

Critical Portfolio Management

Desired:

Certified Reliability leader

Uptime Institute

LEED, CFM, FMP, MCE

Education:

Bachelor’s degree Engineering, facilities, or related discipline or equivalent experience preferred.

General/Physical Requirements:

This position requires mobility (standing, walking, climbing, etc.) the ability to get from one place to another.

This position requires sitting, bending, stooping, squatting, kneeling, climbing, balancing, crawling, reaching, grasping, fine manipulation, keyboarding.

Ability to push/pull and lift/carry 25 lbs.

Requires ability to work in an environment that has frequent exposure to noise.