What are the responsibilities and job description for the Quality Supervisor position at SWEP?
Direct supervision of quality technicians and quality inspectors. This position plays a key role in maintaining compliance with ISO 9001:2015 standards and customer requirements.
Responsibilities
- Supervise and coach Quality Technicians and quality inspectors
- Conduct quarterly coaching sessions with shift production hourly employees to promote personal development.
- Nonconformance & Corrective (CAPA): Lead NCMR process, root cause analysis (5whys, BD), and ensure timely corrective actions.
- Provide Supplier Quality Support: Coordinate with SQE, initiate SCARs, and track supplier performance.
- Monitor KPIs, compliant, scrap, and rebraze rates across all value streams and appropriately react to negative trends.
- Ensure compliance to drawing specs and support capability studies (Cp, Cpk).
- Support ISO 9001 audits and maintain proper documentation.
- Lead Kaizen events and drive process improvements.
- Provide training and performance feedback.
- Ensure accountability and communication across teams.
- Provide hands-on training and guidance to employees regarding safe work practices.
- Conduct safety briefings and toolbox talks regularly.
- Report incidents, hazards, and near-misses to management promptly.
- Ensure all equipment is in good working condition and properly maintained
Qualifications, Education, And Experience
- 3–5 years of manufacturing quality leadership experience in a manufacturing environment
- Knowledge of ISO 9001:2015, SPC, and root cause tools.
- Experience with ERP systems (Oracle preferred).
Skills And Competencies
- Proven leadership experience and capability.
- Good team spirit, well developed interpersonal skills.
- Good command of written and oral English language.
- Proficient in Microsoft Office applications, internet and email
- Ability to self-motivate and possess independent problem solving.
- Positive attitude and be committed to achieving business excellence.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
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