What are the responsibilities and job description for the Bilingual Sales Support Specialist position at Sweetwater?
Job Requirements
Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire an Sales Support Specialist to add to our growing Sales team! If selected, you will be responsible for working with Sales Engineers in making the customer experience as smooth & impressive as possible. No prior product or industry knowledge is necessary.
Job Responsibilities
Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire an Sales Support Specialist to add to our growing Sales team! If selected, you will be responsible for working with Sales Engineers in making the customer experience as smooth & impressive as possible. No prior product or industry knowledge is necessary.
Job Responsibilities
- Administrative & organizational activities
- Providing timely & friendly follow-up communication
- Phone & email support
- Creating quotes & invoices
- Must be fluent in Spanish and English
- Smart, empathetic folks with strong people skills
- Great verbal and written communication
- Self-motivated with the ability to work independently, as well as in a collaborative environment
- Smart, empathetic folks with strong people skills
- Great verbal and written communication
- Strong typing, computer, and communication skills are a requirement.
- A strong passion to help others and to do the right thing
- Experience with our internal systems and processes, specifically 4D, is a plus
- WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
- Get Things Done – You have a great work ethic and move through tasks with a sense of urgency
- Obsesses over the Details – You are committed to paying attention to the details
- Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
- Develop the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey