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Case Manager - CCBHC - Adult

Sweetser
Saco, ME Full Time
POSTED ON 9/27/2025
AVAILABLE BEFORE 10/26/2025
Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.

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Case Manager - CCBHC - Adult

Job Code: 12934

Location: Saco 04072

Department: Other

FT/PT Status: Full Time

Summary:

The Case Manager – CCBHC Adult may function at the initial entry point of the care continuum within the Certified Community Behavioral Health Center (CCBHC) by providing outreach, case management, and information about the health care system in general and at care transition points between health care agencies (i.e. emergency department/inpatient unit to community services). Ongoing care includes providing health education/health promotion in partnership with other members of the Interdisciplinary Team. Integrated behavioral health care is the systematic coordination of physical and behavioral health care. Home base for this role is in Saco with a satellite space in York.

$5,000 Sign-on Bonus!

ESSENTIAL FUNCTIONS:

  • Conduct assessments of participants with their guardian and/or natural supports for physical health, mental health, and social service needs.
  • Provide information on the importance, availability and appropriate use of primary and emergency care. Assist in the exploration of less restrictive alternatives to hospitalization.
  • Assist the integrated team with the coordination and monitoring to ensure that the Individual Treatment Plan (ITP) is effectively implemented and adequately addresses the needs of the person.
  • Determine appropriate level of care using evidenced based screening tools.
  • Provides primary care coordination activities as a part of the CCBHC monitoring and follow-up, including adapting supports, treatment plans, crisis plans, and/or Psychiatric Advance Directives as needed to respond to changes in the needs and preferences of individuals being served.
  • Refer participants to other services and resources including, but not limited to, other behavioral health and/or medical services, housing, food, clothing and other basic needs.
  • Be available to provide in person coverage and supports to the CCBHC walk-in center.
  • Participate in the development of a wellness plan for self-management of chronic conditions and for coordinating services; provide assistance to Integrated Behavioral Health patients to help them achieve their wellness goals through a variety of activities such as accompanying them to appointments or supporting them in these activities as needed.
  • Assist in obtaining or maintaining health insurance; assist them in applying for health insurance through application assistance and follow-up to ensure they obtain any insurance for which they qualify.
  • Assist in determining whether participants have or are eligible for housing; assist them in applying for housing through applications, available resources, and assist in the follow-up to ensure they qualify.
  • Participate in crisis intervention, resolution and follow-up services.
  • Proficient in electronic health records (EHR). Document services by entering participant data into (EHR), complying with all organization, state, and federal documentation requirements.
  • Facilitate active and timely communication among the members of the CCBHC team.
  • Facilitate transportation to and from medical appointments and other community integration activities as needed.
  • Participate in individual and team supervisions as required by supervisor.
  • Participate/facilitate groups on various Recovery Topics within the clinic.
  • Meets productivity expectations set by leadership team.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

  • Valid state driver’s license.
  • An individual who is certified by the Department as a Mental Health Rehabilitation Technician/Community (MHRT/C).

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