What are the responsibilities and job description for the FAC Front Desk Worker position at Sweet Briar College?
Job Title: FAC Worker
Classification: Non-Exempt -Part-time Position
Reports To: Athletic Facilities Director
Job Summary/Objective:
- Provide front desk coverage in the lobby of the FAC; monitor and assist with providing customer service to FAC patrons. Track facility usage. Unlock and/or securely lock the FAC and Williams at the end of the day.
Position Type/Expected Work Hours:
- Scheduled shifts throughout the week and some weekends between the times of 6:30 AM - 10:00 PM.
- Supervisory Responsibilities:
- None
Essential Responsibilities:
- Excellent customer service skills required: courteous, helpful, and attentive behavior
- Keep Google calendar, vixenathletics.com, and my.SBC pages open on work computer while on duty to use as a reference
- Manage FAC Membership fees and RhinoFit duties
- Answer the telephone or emails and take messages being concise and professional
- Follow directions with regard to work assignments without supervision
- Be up to date with athletic events, summer camps, and building activities to be able to answer questions and direct people to the proper place for activities
- Keep forms up to date for Checklists, sign-in logs, and other building facility use records
- Tidy cardio and weight rooms; wash, fold, and store towels
- Confidentiality of all records is required
- Properly open, close, and lock the Williams Gym and FAC
- Work well within a team atmosphere
- Maintain a supportive, positive, fun, and comfortable environment for our members
- Other duties as assigned at the discretion of the Facilities Coordinator
Preferred Qualifications:
- Previous Student Building Supervisor experience
- Previous experience in a fitness or athletic gym
Work Environment: Indoors, front-desk work. Walking around the buildings and operating doors, laundry
Physical Demands: Must be able to sit, bend, lift (25 lbs.) and stand; be able to operate a computer and a phone.
Travel: None
Deadline for Submission: Immediate until filled.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Qualifications:
Preferred Qualifications:
- Previous Student Building Supervisor experience
- Previous experience in a fitness or athletic gym