What are the responsibilities and job description for the Full Time Lead Business Analyst (Credit Card SME) position at Swanktek?
- 15 year of credit card, payments experience from banking industry
- 10 years of experience in end to end lifecycle of Credit Card issuer area
- Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
- Expert in monetary processing, Non-Monetary processing, Credit Bureau Processing, Reissue, Month end processing,
- Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
- Experience in regulatory compliance in the area of interest rate, and cardholder data
- Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes
- Good to have knowledge of BIAN methodology & standards
Soft skill
- Collaborate with business stakeholders to understand and document current business processes and automation requirements.
- Ability to demonstrate, articulate functional implementation of card development projects
- Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
- Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
- Collaborate with IT teams to translate business requirements into technical specifications.
- Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
- Provide training and support to end-users and ensure the successful adoption of solutions.
- Stay current with industry best practices and emerging automation trends.
Behavioral Skills
- Good Communication skills
- Flexible to rotational shifts, 5 days WFO
- Team Player
- Ability to work in a changing environment
- Strong problem solving and analytical skills
- Ability to work independently or within a team
- Manage day-to-day challenges and communicate developmental risks with the technical team