What are the responsibilities and job description for the Sales Development Account Executive position at Swank Motion Pictures?
Swank Motion Pictures is seeking a motivated Sales Development Account Executive to join our innovative and growing sales team. This role will participate in a structured 12-month development program focused on sales training, mentorship, customer engagement and professional development. This position will work closely with the sales and marketing staff and will report to the Sales Director. Ideal candidates will be graduating in May 2026 and seeking to begin a full time career in sales following graduation.
Responsibilities:
- Build and maintain strong client relationships to maximize satisfaction and retention
- Support contract renewals, upsells, and cross-sell opportunities
- Process orders accurately and maintain up-to-date CRM records
- Provide customer training, troubleshooting, and program engagement strategies
- Analyze customer data to identify trends and opportunities
- Identify and implement process improvements to enhance customer experience
- Build and maintain strong relationships with customers across markets through regular in-person meetings and site visits
- Assess customer goals, satisfaction, and challenges to uncover opportunities for improving and expanding movie programs
- Provide strategic recommendations on marketing, messaging, and event promotion to maximize engagement and attendance
- Identify growth opportunities by understanding customer buying cycles, market conditions, and competitive pressures, and relay insights to management and sales teams to drive product improvement and sales growth
- Proactively contact former clients to re-establish relationships, understand reasons for disengagement, and present tailored solutions to encourage renewed business
- Must be currently pursuing a bachelor's degree and on track to graduate by May 2026
- Experience in sales or customer service
- Strong organizational, communication, and problem-solving skills
- Knowledge of CRM systems and data analysis tools
- Highly organized with proven ability to manage multiple priorities in a fast-paced environment
- Ability to work in the St. Louis, MO metro area is required
- Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
- 401(k) plan with employer match
- Competitive paid time off: vacation, personal time, holidays, and winter break
- Company sponsored volunteer & community outreach opportunities
- Organizational growth potential through our company sponsored online learning platform
- Hybrid work environment
EOE, including disability/vets