What are the responsibilities and job description for the DMV CLERK position at Swain County?
Overview
Join our dynamic team as a DMV Clerk, where you will play a vital role in ensuring smooth and efficient vehicle and driver services. This energetic position offers the opportunity to engage with the public, process essential automotive paperwork, and uphold state transportation regulations. Your organizational skills and customer service expertise will help streamline operations at the DMV office, making a positive impact on community mobility and compliance. We are looking for motivated individuals who thrive in fast-paced environments and are eager to provide exceptional service.
Responsibilities
- Assist customers with vehicle registration, title processing, driver licensing, and related inquiries
- Verify and process automotive paperwork accurately using systems like CDK and other DMV software platforms
- Manage inventory control of registration materials, decals, and other office supplies
- Conduct data entry for client records, license applications, and transaction logs with high accuracy
- Handle cashiering duties including processing payments via various methods while maintaining excellent phone etiquette
- Ensure compliance with state transportation regulations and update records accordingly
- Communicate effectively with clients, providing clear information about services and procedures
- Support sales activities by promoting available DMV services and handling outbound customer follow-ups when necessary
Requirements
- Proven experience in retail sales, automotive repair, dealership operations, or administrative roles involving data entry and customer service
- Knowledge of automotive sales paperwork processing, title processing, inventory management, and retail math principles
- Familiarity with Microsoft Office Suite (Word, Excel) and DMV-specific software such as CDK or similar platforms
- Strong organizational skills with attention to detail in document handling and record keeping
- Excellent communication skills, including bilingual abilities or multilingual proficiency preferred for diverse client interactions
- Ability to manage high-end sales processes and retail transactions efficiently while adhering to all safety standards
- Experience in outbound sales or public speaking is advantageous for engaging clients effectively
- Understanding of state transportation regulations and licensing procedures is essential
- Demonstrated administrative experience with phone etiquette, organizational skills, and cashiering responsibilities
Join us to be part of a dedicated team committed to delivering top-tier service while advancing your career in a fast-growing environment. Your enthusiasm for helping others combined with your expertise in automotive or retail settings will ensure success in this vital role.
Pay: $17.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17 - $18