What are the responsibilities and job description for the Application Engineer position at Swagelok Northwest (US)?
Join Swagelok Northwest as an Application Engineer and play a critical role in helping customers solve complex fluid system challenges through innovative engineering solutions. In this highly collaborative position, you will combine technical expertise, application knowledge, and customer engagement to design custom fluid system assemblies, develop engineered solutions, and support customers across a variety of industries. Working directly with customers, sales teams, and production personnel, you will transform technical requirements into practical, high-quality solutions that deliver exceptional performance and reliability.
The ideal candidate is a proactive problem solver who thrives at the intersection of engineering and customer service. Leveraging expertise in fluid systems, CAD design, and technical analysis, you will interpret P&IDs, develop 3D models and assembly drawings, create custom proposals, and provide application guidance that helps customers achieve their operational goals. If you enjoy collaborating with others, tackling complex challenges, and driving continuous improvement while contributing to a culture of learning and innovation, we invite you to join our team and help shape the future of custom fluid system solutions at Swagelok Northwest.
Position Summary
The Application Engineer applies market application knowledge in working directly with customers to develop Swagelok products and system solutions to their application needs. The Application Engineer independently evaluates, selects, and applies appropriate engineering techniques, procedures, and criteria, using judgment in making adaptations and modifications.
Essential Functions And Responsibilities
Education
The ideal candidate is a proactive problem solver who thrives at the intersection of engineering and customer service. Leveraging expertise in fluid systems, CAD design, and technical analysis, you will interpret P&IDs, develop 3D models and assembly drawings, create custom proposals, and provide application guidance that helps customers achieve their operational goals. If you enjoy collaborating with others, tackling complex challenges, and driving continuous improvement while contributing to a culture of learning and innovation, we invite you to join our team and help shape the future of custom fluid system solutions at Swagelok Northwest.
Position Summary
The Application Engineer applies market application knowledge in working directly with customers to develop Swagelok products and system solutions to their application needs. The Application Engineer independently evaluates, selects, and applies appropriate engineering techniques, procedures, and criteria, using judgment in making adaptations and modifications.
Essential Functions And Responsibilities
- Review, interpret, and create piping and instrumentation diagrams (P&ID)
- Convert a P&ID to 3D models and 2D assembly drawings using the SolidWorks application
- Generate custom solution proposals and quotes based on customer system design and requirements
- Assist customers with selecting appropriate products and laying out assemblies to meet customer requirements
- Ensure alignment with quality policies and procedures
- Custom Solution Policy
- Swagelok Quality System (SQS) requirements
- Interact with Custom Solutions Technicians to develop procedures for assembling and testing systems
- Provide training and technical support on new products and marketing initiatives to sales and service center associates and customers
- Collaborate amongst sales and service centers and application engineers to promote learning
- Periodic travel to customer sites to collaborate on technical applications and services
- Drive key Custom Solutions department metrics, such as quote speed, quote-to-order conversion
- Identify the changing application needs for new and existing products and provide feedback to appropriate factory personnel on improvements to products or services
- Drive sales of targeted products and custom solutions assemblies
- Assist with projects and special assignments
- Support the technical resolution of product returns and customer complaints/concerns
- Proactive solution seeking
- Creative problem solving
- Dependability
- Self-Confidence
- Customer Service
- Initiative
- Adaptability
- Achievement
- Teamwork and Collaboration
- Change Catalyst
- Attention to detail
- Confidentiality
- 3 years of industry experience with fluid controls in one or more focused market/application segments.
- Proficiency using 3D CAD software (preferably SolidWorks)
- Excellent interpersonal skills with the ability to build personal and team-based relationships with all levels of associates
- Excellent oral and written communication skills
- Ability to interpret customer applications and technical specifications
- Ability to solve complex problems and complete multiple projects
- Perform an annual visual acuity assessment to determine certification status
- Proficiency in using Microsoft Office Suite
- Proficiency using 3D CAD software (preferably SolidWorks)
- Use of mechanical tools to build assemblies
- Sitting/standing for extended periods
- Operation of keyboard/office equipment for extended periods
- Standard warehouse and shop environment including associated tools and safe working practices
- Periodical travel required which could include overnight stays
Education
- Bachelor of Science in Mechanical Engineering or equivalent
- 3 years of industry experience with fluid controls in one or more focused market/application segments.
- Proficiency using 3D CAD software (preferably SolidWorks)
- Excellent interpersonal skills with the ability to build personal and team-based relationships with all levels of associates
- Excellent oral and written communication skills
- Ability to interpret customer applications and technical specifications
- Ability to solve complex problems and complete multiple projects
- Perform an annual visual acuity assessment to determine certification status
- Proficiency in using Microsoft Office Suite
- Proficiency using 3D CAD software (preferably SolidWorks)
- Use of mechanical tools to build assemblies
- Sitting/standing for extended periods
- Operation of keyboard/office equipment for extended periods
- Standard warehouse and shop environment including associated tools and safe working practices
- Periodical travel required which could include overnight stays