Field Sales Engineer

Field Sales Engineer

Alpharetta, GA

Since 1947, Swagelok has been a global leader in fluid system solutions, trusted for innovation, reliability, and a world-class culture. We’re looking for an engineer with 5–7 years of proven results, a Bachelor’s in Engineering (Mechanical preferred), strong mechanical aptitude, customer facing experience, and excellent presentation skills who will work closely with our Sales team.  The ideal candidate is driven, hungry to learn, and ready to make an impact as an expert in the field and in the office. 

Swagelok offers an in-house field engineer training program, career growth opportunities, and a collaborative environment where your expertise helps power industries worldwide. Join us and build a career you can be proud of.

FIELD ENGINEER JOB DESCRIPTION

POSITION SUMMARY

The FIELD ENGINEER is tasked to work directly with our customers and account managers to develop systems, assemblies, and services that both help improve their fluid systems and increase sales. This role is an integral part of our sales model and will focus on solving fluid system problems, while ensuring that our customers view us as experts. This individual will be trained in the Swagelok Field Engineering program to ensure they become proficient in all the services we can offer our customers. The ideal candidate will have great people skills, curiosity, and the ability to solve complex problems.  

RESPONSIBILITIES:

• Become the regional subject matter expert on Swagelok offerings, fluid processes, and instrumentation applications. 
• Develop programs and provide training to distributor associates and end-users. 
• Qualify and quote assembly solution opportunities for our customers. 
• Consult with customers to develop assembly layouts and drawings. 
• Support internal production activities for assemblies as needed. 
• Provide engineering support to the account managers during sales calls. 
• Provide technical support and solutions to customers and Swagelok employees. 
• Creating 3D CAD models as required for projects. 
• Influence sales growth of custom assemblies & services. 
• Build key customer relationships. 
• Identify new business opportunities and learn customer applications for future projects. 
• Position Swagelok as the customer’s preferred supplier. 

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Bachelor’s degree in engineering, or equivalent science related field is required.
• 5 years’ experience in process and/or manufacturing industry
• Field Engineering or other customer interfacing experience in a technical capacity preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong background in Windows based computer programs 
• Can work closely and collaboratively with the entire production/manufacturing team. 
• Works well under pressure, meets deadlines, achieves/exceeds goals, and can manage multiple projects. 
• Must be a self-starter and have excellent time management skills. 
• Has a growth mindset 
• Can use business systems (CRM/SAP) 
• 3D CAD (SolidWorks) experience a plus 
• Excellent verbal and written communication skills 
• Must have a strong mechanical aptitude. 
• Must be highly detail orientated. 
• Must be able to network with peers globally and work in a team setting. 
• Instrumentation/process piping utility fluid systems knowledge  
• Friendly, outgoing personality who enjoys working with many different people each day. 
• Solid business acumen 

CULTURE:

Alignment of company cultural fit based on values, beliefs, and behaviors identified as:   

• Quality First
• Accountable
• Continuous Improvement 
• Growth Mindset 

PHYSICAL DEMANDS AND RESPONSIBILITIES

• Travel Required as necessary.
• All associates are expected to maintain a neat and orderly workspace while working together to keep common areas clean. Engage in effective verbal communication and active listening. 
• Engage in effective verbal communication and active listening.
• Lift and/or move objects up to 30lbs occasionally.
• Frequently engages in activities that require the use of hands for typing, handling, or feeling objects, reaching with hands and arms.
• Occasionally required to climb or balance.
• Specific vision abilities required for this job include close vision, distance vision, color vision, 

ACOS Enterprises dba Swagelok Georgia | Jacksonville | South Carolina is a drug-free employer and Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.