What are the responsibilities and job description for the Warehouse Supervisor position at Swagelok Allentown?
The Warehouse Supervisor is responsible for overseeing daily operations and associate performance within the distribution department. This role ensures order accuracy and quality through metrics, job planning, and hands-on support. Key responsibilities include shipping and receiving, cycle counting, production order fulfillment, logistics coordination, and maintaining warehouse quality systems. Effective coordination and collaboration with other departments is essential to ensure seamless workflow and operational efficiency.In addition, the Warehouse Supervisor plays a key role in inventory storage and organization, ensuring materials and products are stored in an efficient, safe, and easily accessible manner. This includes managing stock rotation to prevent product loss or obsolescence, as well as optimizing warehouse layout to support streamlined operations and reduce handling time.The role is also responsible for monitoring and improving internal warehouse processes, ensuring all tasks are completed in accordance with company procedures and industry best practices. A strong focus on workplace safety is critical, including training team members on safe operating procedures, maintaining clean and hazard-free work areas, and ensuring compliance with safety standards.Responsibilities include, but are not limited to, the following:Duties / Responsibilities:% of Time Essential Functions40% Team Leadership and Warehouse Operations: · Lead and develop a team of 3–6 associates; oversee daily performance, coordination, and evaluations.· Hire, train, and manage distribution and warehouse staff; handle disciplinary actions and terminations as needed.· Monitor employee performance against goals and KPIs; provide timely coaching and feedback.· Conduct performance and growth evaluations constructively and on schedule.· Plan, coordinate, and monitor daily work to ensure safe and efficient warehouse operations.· Develop and maintain staff schedules and capacity planning to meet operational demands.· Prioritize and delegate tasks; adjust workloads and shift assignments based on changing business needs.· Ensure compliance with distribution procedures and special requirements from leadership and other departments.· Troubleshoot facility and distribution issues; serve as liaison with cross-functional teams.· Enforce company policies and ensure consistent communication and accountability.· Lead the team through change with adaptability, professionalism, and a focus on continuous improvement.· Manage incoming orders to meet customer delivery timelines, coordinating as needed with customer service.25% Inventory Management:· Ensure inventory accuracy through regular cycle counts and prompt resolution of discrepancies.· Receive and verify incoming shipments; assign proper storage locations based on item type and warehouse capacity.· Determine optimal storage methods based on inventory turnover, product requirements, and space utilization.· Implement stock rotation procedures (FIFO/LIFO) to minimize waste and maintain product integrity.· Inspect incoming and stored stock for damage or defects; escalate issues as needed. 25% Distribution/Customer Service: · Manage order picking priorities to ensure timely and accurate fulfillment of customer orders.· Communicate order changes, delays, or issues with internal stakeholders and external customers as appropriate.· Use pick lists, packing slips, and carousel software to locate, pull, and package items for shipment.· Verify picking and packing accuracy; process outgoing shipments using shipping and labeling software.· Coordinate with logistics and customer service teams to meet delivery timelines and resolve issues. 10 % Facility Maintenance, Compliance and Other Responsibilities:· Maintain Distribution SQS (Standard Quality System) documentation for audits, including calibration, equipment maintenance, and shipping/receiving records.· Oversee cleaning and routine maintenance of the warehouse facility and company vehicles.· Evaluate facility conditions and warehouse equipment; recommend upgrades or improvements to leadership and the Safety Committee.· Perform hands-on distribution associate tasks as needed to support the team.· Execute responsibilities independently with minimal supervision; proactively suggest improvements to enhance operations.· Perform other duties as assigned. Position RequirementsEducation and Experience§ High School diploma and/or equivalent required; 4-year degree preferred, and/or equivalent combination of education and experience required.§ 4 years warehouse/shipping & receiving service experience preferred.§ 3 years supervisory experience preferred Knowledge, Skills, and Abilities:§ Ability to progressively learn mechanical and fluid-system related technical information.§ Computer Skills: Proficient in Microsoft business applications (Word, Excel, PowerPoint, and Outlook), and ability to learn business system and other software platforms as required.§ SAPB1 Experience or knowledge preferred§ Excellent management and supervisory skills§ Excellent verbal and written communication skills§ Extensive knowledge of warehouse and distribution procedures and principles§ Superior organizational skills with attention to detail§ Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.§ Ability to coach and mentor associates and members of team.§ Excellent time management skills, and commitment to deadlines§ Emotional self-awareness, ability to reflect on actions, and self-confidence to drive initiatives§ Demonstrates strong personal integrity and ethical judgment, fostering trust and credibility among peers and stakeholders; able to influence others effectively while maintaining professionalism and respect. Competencies:§ Self-Awareness: Ability to recognize their own feelings and how their actions and behaviors impact others§ Thinking with Speed, Agility: Have the capacity to be quick, agile, and flexible in a variety of thinking modes.§ Initiative: The ability to assess and initiate work independently. Raise questions to keep a fresh approach to how things are completed.§ Customer Focus: Delivering, anticipating, and maintaining professionalism and relevance with customers.§ Communication (Listening, Verbal Fluency): Active listening style that achieves understanding and appreciation for others and expresses oneself in a clear and well-articulated fashion appropriate to audience.§ Achievement: Getting results in a consistent and reliable manner ‐ neither over-committing nor playing it safe.§ Adaptability/Resilience: Recovers quickly from change or setbacks.§ Teamwork & Collaboration: Ability to work effectively with others to deliver results.
Salary : $60,000 - $70,000